Product Specialist Sales (HVAC)
About The Position
Daikin Comfort Technologies Manufacturing, LP is hiring a Product Specialist Sales professional to support the Texas Division. The role is remote but requires the candidate to be local to the Texas Division. The specialist leads an assigned product focus area, such as light commercial, ductless, E-Premium, or VRV, and coordinates engagement with Company Owned Distribution (COD) and Distributor Channel Partners to support division sales objectives. The specialist serves as a divisional resource for product support and sales growth. The position combines sales support, product advocacy, training, and service-related coordination. It includes addressing escalated product issues, supporting customers and distribution partners, contributing to product quality and design reviews, and coordinating technical and service resources. The role works independently with general supervision and does not include people management.
Requirements
- At least 10 years of related experience.
- Prior HVAC industry experience, including commercial and ductless products.
- Ability to manage multiple projects simultaneously.
- Excellent verbal and written communication skills, including public speaking, presentations, and negotiation.
- Ability to develop effective communication materials such as price pages, sales support documentation, submittals, and written memos.
- High proficiency with Microsoft Office 365 programs, including Excel, Word, and PowerPoint.
- Ability to generate and read reports as required.
- Excellent organizational and time-management skills.
- Competitive industry knowledge.
- Ability to exercise good judgment and demonstrate strong work ethics and integrity.
- Must be able to perform essential responsibilities with or without reasonable accommodations.
- Must be legally authorized to work in the United States without current or future employer-sponsored work authorization.
Nice To Haves
- Bachelor’s degree preferred; relevant industry experience may be accepted in lieu of a degree.
Responsibilities
- Coordinate engagement with COD and Distributor Channel Partners to achieve division sales objectives.
- Act as the Division Product Champion and develop COD and independent distributor (IND) sales opportunities in the assigned focus area.
- Support the product team as it develops and collaborate with product application resources, such as the VRV and AER group.
- Coordinate resolutions and corrective actions for field product quality issues.
- Conduct or participate in customer quality reviews at customer locations.
- Oversee production of technical literature, service training materials, and service kits in collaboration with relevant departments.
- Provide service-perspective input at product transition schedule meetings, dFMEA reviews, and other service design reviews.
- Troubleshoot or assist distributors, branches, and dealers by phone with installation, quality, or service problems escalated to management.
- Travel to field locations to resolve product problems escalated to management.
- Meet division objectives for programs within the specialist’s focus area, such as VRV Pro.
- Provide resources and promotional support to engage TSMs in selling the focused product through COD and IND channels.
- Serve as an additional sales and training resource for COD and IND channels; REP channel support is not part of this role.
- Perform additional projects and duties to support ongoing business needs.
Benefits
- Benefits are effective on day one for full-time direct hires.
- Training programs are available to help team members develop skills.
- Career growth opportunities.
- Opportunity to be part of a global company backed by Daikin Industries Ltd.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
