Product Sales Specialist

Gordon, Inc.•Bossier City, LA

About The Position

Gordon, Inc. is seeking a Product Sales Specialist to build customer relationships, solve customer problems, and close sales. The role owns the customer journey from initial conversations through order completion, including quotation follow-up, product demonstrations, and coordinating internal teams to meet customer needs. The specialist works with Engineering, Production, Purchasing, and Project Management, and provides leadership with regular sales reports and forecasts. Candidates with 0 to 5 years of experience who are eager to learn and grow are welcome.

Requirements

  • 0 to 5 years of product sales experience.
  • 0 to 3 years of experience in manufacturing, customer service, or business development.
  • A bachelor's degree and/or work experience in manufacturing, architecture, construction, or a related field.
  • Strong written and verbal communication and excellent presentation skills.
  • Strong organization and prioritization, with attention to detail.
  • Working knowledge of cash flow, cost projections, job costing, and billing projections.
  • Proficiency in Microsoft Office.
  • Confidence working with all levels of management.
  • Ability to listen, ask clarifying questions, work independently, stay positive, and welcome feedback and change.

Nice To Haves

  • Familiarity with Gordon, Inc. product systems.

Responsibilities

  • Identify prospective clients through cold calling, quotation follow-up, networking events, social media, and industry databases.
  • Build and manage a pipeline of qualified leads.
  • Conduct product demonstrations and presentations that communicate the value of Gordon products.
  • Negotiate pricing, terms, and contracts, and close deals that meet or exceed sales targets.
  • Review quotations, scopes, and objectives with customers.
  • Calculate take-offs and compare purchase order scope with estimates.
  • Work with Engineering to identify technical solutions to customer challenges.
  • Follow up on approvals and submittal drawings and respond promptly to concerns.
  • Build relationships with architects, owners, general contractors, and subcontractors.
  • Hand off orders to Product and Project Managers.
  • Coordinate with Production, Planning & Scheduling, and Purchasing on timelines, expediting, custom color matches, and raw material purchases.
  • Handle return authorizations, credits, internal debits, order cancellations, and freight documentation.
  • Maintain the sales performance database and track milestones.
  • Prepare regular sales reports and forecasts for management.
  • Share knowledge and help develop teammates' skills.
  • Take ownership of customer problems, follow up reliably, identify risks early, and raise them.

Benefits

  • Health insurance
  • Paid time off
  • Vision insurance
  • 401(k)
  • Dental insurance
  • Tuition assistance
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