Product Solution Owner - Consumer Data Product Area (CDP & CRM)

Expleo • Chicago, IL

4d • $134,000 - $144,000 • Onsite

About The Position

Trissential is seeking a Product Solution Owner for its client's Consumer Data Product Area (CDP & CRM). This role will shape customer engagement, data-driven marketing, and consumer insights by leading a team responsible for consumer data products and platforms. The position is onsite in Chicago, Illinois, or Milwaukee, Wisconsin, more than three days per week, and is full-time.

The Product Solution Owner owns and influences the multi-year strategy and roadmap for the Consumer Data Product Area, working with business and technology leaders and executive stakeholders. The role leads onshore, offshore, internal, and external resources; develops a long-term vision for consumer data platforms, CRM capabilities, and media-focused data solutions; and drives measurable outcomes through product strategy, OKRs, and Agile delivery. The position also coordinates dependencies, supports development and product initiatives, and keeps current with developments in CDPs, CRM, privacy, AI, and digital marketing.

The successful candidate will have at least eight years of experience in product ownership, product management, or a related role, along with a bachelor's degree in a relevant field. An advanced degree is preferred but not required, and product ownership, Agile, Scrum, or product management certifications are highly desirable. Compensation is listed as $134,000–$144,000 annually or $79–$89 per hour, with the final amount determined by skills, experience, and geography. Benefits include paid holidays and paid time off, company-sponsored benefits, career development and advancement, and a collaborative team culture. Candidates must be currently authorized to work in the United States.

Requirements

• At least 8 years of experience in Product Ownership, Product Management, or a closely related role.
• Proven experience leading cross-functional teams in complex technology environments.
• Strong stakeholder management and communication skills, including the ability to engage executive leaders and technical teams.
• Experience building and managing product roadmaps and strategic initiatives.
• Strong understanding of Agile methodologies and product delivery frameworks.
• Experience identifying business needs and translating them into technical requirements.
• Demonstrated ability to navigate ambiguity and drive decisions in evolving environments.
• Expertise in Consumer Data Platforms (CDP) and Customer Relationship Management (CRM) solutions.
• Knowledge of marketing communications channels, including Email, SMS, and MMS platforms.
• Experience working with media and customer data ecosystems.
• Bachelor's degree in Business, Information Technology, Computer Science, Marketing, or a related field.
• Currently authorized to work in the United States.

Nice To Haves

• Advanced degree (preferred but not required).
• Product ownership, Agile, Scrum, or product management certifications.
• Experience with BlueConic.
• Experience with Bloomreach.
• Experience with Databricks.
• Knowledge of first-party data privacy regulations and best practices.
• Familiarity with AI-driven marketing and consumer data solutions.
• Experience managing globally distributed teams.
• Background in large-scale customer engagement or consumer-focused organizations.

Responsibilities

• Establish and maintain strong relationships with business stakeholders across multiple functions.
• Translate business objectives into strategic product roadmaps and actionable development plans.
• Facilitate discussions with executive leadership and engage technical teams on solution design and implementation approaches.
• Lead the Consumer Data Product Team and ensure successful delivery of development and support initiatives.
• Collaborate with architecture and engineering teams to transform business requirements into technical solutions.
• Identify, prioritize, and manage product demand based on measurable business value and strategic objectives.
• Develop and execute a long-term vision for Consumer Data Platforms, CRM capabilities, and media-focused data solutions.
• Coordinate dependencies across teams to ensure quality delivery and alignment with business goals.
• Drive Agile product delivery while continuously optimizing team performance and outcomes.
• Stay informed about industry trends related to CDPs, CRM technologies, data privacy, AI, and digital marketing innovation.

Benefits

• Company-sponsored benefits; specific plans are not detailed.
• Paid holidays.
• Paid time off.
• Career development and advancement.
• Collaborative team culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior