Product Owner - Consumer

Nelnet Servicing•Lincoln, NE

1d•Hybrid

About The Position

The Product Owner partners with stakeholders and delivery teams to define, prioritize, and deliver product features aligned with business goals. The role promotes transparency, continuous improvement, and strategic alignment through collaboration across business, IT, and leadership teams. The Product Owner collaborates with users and clients to turn needs into actionable requirements, supports product vision and roadmap development with the Product Manager, manages the product backlog and delivery progress, and helps teams achieve product goals. The role also contributes to monitoring product investment, spend, and return on investment, including assisting with cost-benefit analyses. The Product Owner reports directly to the Product Owner Manager. Nelnet uses a hybrid work model. Associates who live within 30 miles of an office are scheduled to work in-office 24 hours per week, subject to change at the manager’s discretion. Candidates must live within 30 miles of Lincoln, Nebraska; Madison, Wisconsin; or Centennial, Colorado. Internal associates working remotely are eligible to apply.

Requirements

Proven experience as a Product Owner, Product Manager, or in a similar role.
Strong communication, leadership, and relationship-building skills.
Ability to manage expectations and keep stakeholders informed.
Bachelor’s degree or equivalent experience.

Responsibilities

Engage stakeholders to understand needs and prioritize features based on business value.
Communicate requirements, progress, and value to delivery teams and business stakeholders at an appropriate level of detail.
Collaborate with users and clients to translate needs into actionable requirements.
Negotiate priorities and facilitate alignment across teams.
Report status and escalate risks to the Product Manager.
Partner with the Product Manager to maintain a cohesive product vision.
Support roadmap development and ensure alignment with strategic goals.
Promote transparency in product delivery and decision-making.
Learn the product line to ensure alignment with user needs and understand dependencies, risks, and business goals.
Manage and prioritize the product backlog as needed, ensuring its visibility and clarity for teams and stakeholders.
Oversee product development stages and track progress using relevant metrics.
Participate in or lead agile ceremonies when relevant to product initiatives.
Lead teams toward achieving product goals.
Contribute to monitoring product investment, spend, and ROI.
Assist with creating cost-benefit analyses for proposed initiatives.