Product Solution Owner - Consumer Data Product Area (CDP & CRM)

Expleo • Chicago, IL

3d • Onsite

About The Position

Trissential is seeking a Product Solution Owner for its client’s Consumer Data Product Area, focused on Consumer Data Platforms (CDP) and Customer Relationship Management (CRM). The role is onsite in Chicago, Illinois, or Milwaukee, Wisconsin, more than three days per week, and is full-time. The Product Solution Owner will shape the strategy and roadmap for consumer data products and platforms, customer engagement, data-driven marketing, consumer insights, media, and privacy-focused solutions. They will lead a team of onshore, offshore, internal, and external resources and work closely with business, technology, architecture, and engineering stakeholders to deliver data products and platforms. The position calls for an experienced product leader who can connect business strategy, technology, and customer experience, facilitate decisions with executive and technical audiences, and drive measurable outcomes through product strategy, OKRs, and Agile delivery.

The role requires at least eight years of experience in product ownership, product management, or a closely related field; experience leading cross-functional teams in complex technology environments; and expertise in CDP and CRM solutions. A bachelor’s degree in a relevant field is required. An advanced degree is preferred but not required, and product ownership, Agile, Scrum, or product management certifications are highly desirable. Compensation is listed as $134,000–$144,000 annually or $79–$89 per hour, with the final amount determined by skills, experience, and geography. Candidates must be currently authorized to work in the United States.

Requirements

• At least 8 years of experience in Product Ownership, Product Management, or a closely related role.
• Proven experience leading cross-functional teams in complex technology environments.
• Strong stakeholder management and communication skills, with the ability to engage executive leaders and technical teams.
• Experience building and managing product roadmaps and strategic initiatives.
• Strong understanding of Agile methodologies and product delivery frameworks.
• Experience identifying business needs and translating them into technical requirements.
• Demonstrated ability to navigate ambiguity and drive decisions in evolving environments.
• Expertise in Consumer Data Platforms (CDP) and Customer Relationship Management (CRM) solutions.
• Knowledge of marketing communications channels, including Email, SMS, and MMS platforms.
• Experience working with media and customer data ecosystems.
• Bachelor’s degree in Business, Information Technology, Computer Science, Marketing, or a related field.
• Currently authorized to work in the United States.

Nice To Haves

• Experience with BlueConic.
• Experience with Bloomreach.
• Experience with Databricks.
• Knowledge of first-party data privacy regulations and best practices.
• Familiarity with AI-driven marketing and consumer data solutions.
• Experience managing globally distributed teams.
• Background in large-scale customer engagement or consumer-focused organizations.
• Advanced degree preferred but not required.
• Product ownership, Agile, Scrum, or product management certifications are highly desirable.

Responsibilities

• Establish and maintain relationships with business stakeholders across multiple functions.
• Translate business objectives into strategic product roadmaps and actionable development plans.
• Facilitate discussions with executive leadership and technical teams about solution design and implementation approaches.
• Lead the Consumer Data Product Team and ensure successful delivery of development and support initiatives.
• Collaborate with architecture and engineering teams to turn business requirements into technical solutions.
• Identify, prioritize, and manage product demand based on measurable business value and strategic objectives.
• Develop and execute a long-term vision for Consumer Data Platforms, CRM capabilities, and media-focused data solutions.
• Coordinate dependencies across teams to support quality delivery and alignment with business goals.
• Drive Agile product delivery and continuously optimize team performance and outcomes.
• Stay informed about industry trends in CDPs, CRM technologies, data privacy, AI, and digital marketing innovation.

Benefits

• Company-sponsored benefits (specific benefits are not detailed).
• Paid holidays.
• Paid time off.
• Career development and advancement opportunities.
• Supportive environment and strong team culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior