Product Quality Improvement Manager (PQIM)

Keenfinity•Fairport, NY

About The Position

The Product Quality Improvement Manager (PQIM) works with cross-functional project teams to ensure product and process quality meets Radionix standards. The role has global responsibility for managing end-to-end quality across the product portfolio and actively participates in product development and root cause investigation teams. This individual-contributor position involves working collaboratively with product development teams, including project management, product management, logistics, engineering, and manufacturing, as well as colleagues and groups located worldwide. Periodic domestic and international travel is expected. The successful candidate will have strong analytical skills, attention to detail, and the ability to work within a structured product development process. The position is based on a full-time salary range of $90,000–$115,000 per year. Full-time employees may participate in health and welfare benefit plans, a 401(k) plan, and paid time off and sick leave programs, subject to applicable plan documents and policies. Applicants must be authorized to work in the U.S. indefinitely; future work authorization sponsorship is unavailable.

Requirements

3–5 years of experience as a quality professional.
Expertise in quality methods such as QFD, CTQ, FMEA, and DRBFM.
Knowledge of software development and quality.
Experience with Microsoft Excel and Minitab or other statistical software.
Strong problem-solving and root cause analysis skills.
Ability to work across global time zones.
High self-motivation and a drive for self-development.
Excellent communication and interpersonal skills.

Nice To Haves

A bachelor’s degree in an engineering discipline or related technical degree, with 5 or more years of relevant experience preferred.
DFSS experience in software or electronic hardware design and development.
Familiarity with DMAIC.
Measurement system analysis experience, such as Gage R&R.
Project management experience or PMP certification.

Responsibilities

Manage product and process quality within a gated product engineering process.
Assess the maturity and quality of hardware and software products in the engineering product quality role.
Train and mentor associates in quality methods, including risk analysis and root cause investigation.
Monitor field performance.
Support the corrective action process using 8D principles.
Work with the manufacturing plant to address product and process quality issues.
Support the engineering team with design of experiments (DOE).
Identify and lead product and process continuous improvement projects (CIP) throughout the organization.
Support sustaining engineering design improvements.