Product Quality Improvement Manager (PQIM)

Keenfinity•Fairport, NY
•$90,000 - $115,000

About The Position

The Product Quality Improvement Manager works with cross-functional project teams to ensure product and process quality meets Radionix standards. The role has global responsibility for end-to-end quality across the product portfolio and actively participates in product development and root-cause investigation teams. This individual-contributor role works with diverse teams and groups worldwide, including project management, product management, logistics, engineering, and manufacturing. The position calls for strong analytical skills, attention to detail, a collaborative working style, and the ability to work within a structured product development process. Periodic domestic and international travel is expected.

Requirements

  • 3–5 years of experience as a quality professional.
  • Expertise in quality methods such as QFD, CTQ, FMEA, and DRBFM.
  • Knowledge of software development and quality.
  • Experience with MS Excel and Minitab or other statistical software.
  • Strong problem-solving and root-cause analysis skills.
  • Ability to work across global time zones.
  • High self-motivation and drive for self-development.
  • Excellent communication and interpersonal skills.
  • Indefinite U.S. work authorization; future sponsorship for work authorization is not available.

Nice To Haves

  • Bachelor of Science in an engineering discipline or a related technical degree, with 5 or more years of relevant experience preferred.
  • DFSS experience in software or electronic hardware design and development.
  • Familiarity with DMAIC.
  • Measurement system analysis experience, such as Gage R&R.
  • Project management experience or PMP certification.

Responsibilities

  • Manage product and process quality within a gated product engineering process.
  • Assess the maturity and quality of hardware and software products in an engineering product quality role.
  • Train and mentor associates in quality methods, including risk analysis and root-cause investigation.
  • Monitor field performance.
  • Support the corrective action process using 8D principles.
  • Work with manufacturing plants to address product and process quality issues.
  • Support the engineering team with design of experiments (DOE).
  • Identify and lead product and process continuous improvement projects throughout the organization.
  • Support sustaining engineering design improvements.
  • Participate in product development and root-cause investigation teams.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • Life insurance
  • 401(k) plan
  • Paid time off
  • Sick leave
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