QUALITY IMPROVEMENT MANAGER, AMB

Sinai Chicago • Chicago, IL

2d

About The Position

The Ambulatory Quality Improvement Manager leads the development, facilitation, and coordination of clinical, operational, and service-line quality improvement programs for Sinai Medical Group. The role aims to support high reliability, improve patient care and experience, and make operations and patient access more efficient. The manager collaborates with clinic and hospital administrative and clinical leaders on projects and quality initiatives focused on improving operations, processes, procedures, and clinical excellence. The position also facilitates Core Measures program activities, including abstraction management and oversight of related databases and systems; assists with the medical staff peer review process; and tracks and presents improvement results and ongoing clinical process measures to management. The manager may resolve escalated operational issues that require coordination with other departments. This position reports to the System Director of Quality Improvement.

Requirements

• Bachelor’s degree in a health-related field.
• Three years of related healthcare experience.
• Experience using Lean, Six Sigma, or another performance improvement methodology.
• Experience with peer review, mortality review, and chart abstraction for publicly reported quality measures.

Nice To Haves

• Master’s degree.
• Clinical experience.

Responsibilities

• Lead the development, facilitation, and coordination of clinical, operational, and service-line quality improvement programs for Sinai Medical Group.
• Collaborate with clinic and hospital administrative and clinical leaders on projects and quality initiatives to improve operations, processes, procedures, and clinical excellence.
• Facilitate Core Measures program activities, including abstraction management and oversight of associated databases and systems.
• Assist with completion of the medical staff peer review process.
• Track and present improvement results and ongoing measures of clinical processes to management.
• Resolve escalated operational issues requiring coordination with other departments.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager