Product Operations

Anduril • Costa Mesa, CA

5d

About The Position

The Product Operations team owns the end-to-end processes and systems that power enterprise solutions at Anduril. We work across engineering, business systems, and operations to build the operational infrastructure that makes implementations successful—from how we scope and deliver changes to how we ensure the business is ready to adopt and sustain them. As our portfolio of enterprise initiatives grows, we need someone who can systematize how we enable the business through change and, over time, help us scale how we run implementations end to end.

In Product Operations, you'll start by owning enablement operations—building the systems, frameworks, and tooling infrastructure that make change enablement repeatable, efficient, and embedded throughout the implementation lifecycle. As you mature that foundation, you'll expand into the broader implementation processes—helping define how we scope, deliver, and operationalize enterprise systems and process changes across the organization:
You'll work alongside the enablement team to design and build the enablement operating model—the playbooks, templates, readiness frameworks, shift-left change impact assessment standards, and workflow integrations that allow enablement to run consistently across any initiative. You'll make sure change scoping happens early in the implementation lifecycle, not after decisions are locked.
You'll build the end-to-end enablement infrastructure by connecting the platforms we already have—feature tracking, LMS, comms tools—into a cohesive system where change impacts flow into communications plans, training is triggered by implementation milestones, and adoption data feeds back into project decisions. This includes standing up a centralized knowledge hub, enabling in-tool guidance and just-in-time micro-learning, and establishing regular comms cadences so users always know what to do and where to go.
You'll bring an AI-first mindset to operations—identifying where AI and automation can accelerate content creation, personalize training delivery, streamline stakeholder analysis, surface adoption risks earlier, and reduce manual overhead across implementation workflows. You're not just running today's playbook; you're building tomorrow's.
You'll design and operationalize a change network of local super users across the business—giving implementation teams embedded advocates who can provide frontline feedback, reinforce adoption, and serve as the bridge between the project and the people it affects.
You'll embed with implementation teams and practitioner Enablement Managers to operationalize the frameworks you build—pressure-testing them in real implementations, identifying process gaps across the broader lifecycle, and driving improvements where enablement intersects with delivery.
You'll build measurement and feedback infrastructure that gives leadership clear visibility into enablement health—readiness scores, training completion, adoption signals, and time-to-proficiency—alongside listening mechanisms like pulse checks, focus groups, and surveys that feed back into release planning and continuous improvement.
You'll establish the content governance model that keeps enablement materials accurate as systems evolve—defining clear ownership, standards, and templates so that content stays current without requiring a full rebuild every release cycle.
As the enablement operating model matures, you'll expand into broader implementation operations—helping define and improve the processes, tooling, and standards that govern how we scope, plan, deliver, and transition enterprise systems and process changes across the organization.
You'll pinch hit where necessary, filling critical gaps to ensure initiatives are successful. We do what needs to be done regardless of job title.

Requirements

• 6+ years of experience in operations, program management, change management, or enablement, with direct experience building the systems and processes that make work scale—not just executing within them.
• Experience building operational infrastructure from scratch or significantly maturing an existing operating model.
• Experience going from ad hoc to repeatable, whether that's for enablement, implementation delivery, or both.
• Systems and integrations thinking.
• Ability to build workflows that eliminate manual handoffs and make information flow to the right people at the right time.
• Genuine curiosity about AI and how it can transform how operational work gets done.
• Strong communication skills to translate process design into something implementation teams actually adopt.
• Ability to build trust with practitioners and stakeholders alike.
• Strategic and tactical capabilities—able to design the operating model and get into the details of making it work.
• High ownership and low ego.
• Comfort with ambiguity and fast-moving environments.
• Ability to prioritize when everything feels urgent and make progress with imperfect information.
• Strong project and program management skills—ability to manage dependencies across multiple initiatives, track workstreams, and keep the operating model evolving without losing momentum on day-to-day delivery.
• U.S. Person status is required as this position needs to access controlled data.

Nice To Haves

• Experience building change champion or super user networks, content governance models, or feedback loop infrastructure is a plus.
• Experience with enablement platforms, LMS administration, adoption analytics tools, or workflow automation is a plus.
• Experience with OCM methodologies and frameworks is valued but not required—we care more about judgment and execution than certifications.

Responsibilities

• Own enablement operations—building the systems, frameworks, and tooling infrastructure that make change enablement repeatable, efficient, and embedded throughout the implementation lifecycle.
• Expand into broader implementation processes—helping define how we scope, deliver, and operationalize enterprise systems and process changes across the organization.
• Work alongside the enablement team to design and build the enablement operating model—the playbooks, templates, readiness frameworks, shift-left change impact assessment standards, and workflow integrations.
• Ensure change scoping happens early in the implementation lifecycle.
• Build the end-to-end enablement infrastructure by connecting platforms like feature tracking, LMS, and comms tools into a cohesive system.
• Stand up a centralized knowledge hub, enable in-tool guidance and just-in-time micro-learning, and establish regular comms cadences.
• Bring an AI-first mindset to operations—identifying where AI and automation can accelerate content creation, personalize training delivery, streamline stakeholder analysis, surface adoption risks earlier, and reduce manual overhead.
• Design and operationalize a change network of local super users across the business.
• Embed with implementation teams and practitioner Enablement Managers to operationalize the frameworks you build.
• Build measurement and feedback infrastructure that gives leadership clear visibility into enablement health.
• Establish the content governance model that keeps enablement materials accurate as systems evolve.
• Expand into broader implementation operations—helping define and improve the processes, tooling, and standards that govern how we scope, plan, deliver, and transition enterprise systems and process changes.
• Pinch hit where necessary, filling critical gaps to ensure initiatives are successful.

Benefits

• Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package.
• Top-tier benefits for full-time employees, including comprehensive, competitive benefits package (available at little to no cost to employees) ensures you’re supported in health, recovery, and whatever comes next.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed