Manager, Product Operations

HP • Palo Alto, CA

1d • $130,700 - $205,200 • Onsite

About The Position

The Manager, Product Operations serves as an individual contributor, acting as the product-operations and executive-support partner to the Vice President of Product Management and the Consumer PC leadership team. A central responsibility is creating internal leadership presentations, reports, and operating materials that support executive reviews, decisions, and organizational alignment. The role develops a trusted, current view of product performance, major initiatives, budget performance, Product Life Cycle (PLC) status, and organizational objectives and key results (OKRs), then translates that information into concise, decision-ready content. The role applies the operating discipline associated with HP Chief of Staff organizations within a manager-level execution scope. Product leaders own strategy, product decisions, budgets, and PLC commitments. The Manager, Product Operations gathers and reconciles inputs, maintains the reporting system, coordinates preparation, surfaces exceptions, tracks actions, and uses tools and automation to simplify the organization's operating rhythm. The role helps the VP and leadership team prepare clear, accurate presentations for internal leadership forums, understand business and product performance, monitor strategic initiatives and OKRs, see budget performance, forecasts, and material variances, and communicate a clear, aligned narrative to internal stakeholders.

Requirements

• Bachelor's degree in business, operations, finance, analytics, information systems, product management, engineering, or a related field, or equivalent practical experience.
• Typically 5-8 years of experience in product operations, business operations, program management, analytics, financial or business reporting, product-management support, or a related technology role.
• Experience preparing executive reports and presentations, coordinating recurring business reviews, and synthesizing inputs from multiple functions.
• Strong spreadsheet, data-analysis, dashboard, and presentation-development skills, with demonstrated attention to accuracy and consistency.
• Experience tracking budgets, forecasts, business metrics, and plan attainment in partnership with Finance or business owners.
• Strong written and verbal communication skills and the ability to work effectively with senior leaders.

Nice To Haves

• Experience in PCs, consumer electronics, hardware and software products, technology, or another complex product-development environment.
• Experience with Power BI, Tableau, Excel, Power Query, PowerPoint, Smartsheet, Jira, Aha!, Productboard, Microsoft Power Platform, SharePoint, or similar tools.
• Strong executive-presentation and data-visualization capability, including the ability to turn complex inputs into concise, decision-oriented pages.
• Experience using APIs, workflow automation, low-code tools, scripting, and AI assistants or agents to automate recurring business work.
• Familiarity with product lifecycle processes, hardware and software development terminology, and portfolio and roadmap reporting.
• Experience supporting geographically distributed organizations and working with teams or partners in Greater China.

Responsibilities

• Own the coordination, development, and quality of recurring internal presentations for the VP and Consumer PC leadership team, including weekly VP product updates, staff-meeting materials, quarterly business and product review decks, operating-review decks, product-performance reviews, budget and forecast reviews, roadmap and PLC presentations, strategic-initiative updates, decision materials, and broader internal communications.
• Manage the full presentation workflow: establish the storyline, request and collect inputs, reconcile numbers and messages, improve charts and data visualization, identify pages requiring decisions, coordinate reviews and approvals, and deliver polished materials on schedule. Maintain reusable templates, presentation calendars, source links, review checkpoints, and clear contributor deadlines.
• Maintain a unified management view of the Consumer PC portfolio, including product performance, major hardware and software programs, launch and PLC milestones, initiative health, risks, dependencies, and key operating measures. Coordinate inputs from Product Management, Finance, Engineering, Software, Supply Chain, Operations, Marketing, Services, and other functions.
• Highlight changes and exceptions, including milestone movement, missed commitments, emerging forecast risks, areas of strong or weak performance, and topics that require leadership attention.
• Partner with Finance and program owners to maintain clear reporting on plans, actuals, forecasts, major investments, program spend, savings and cost actions, and other financial commitments relevant to the Consumer PC product organization. Prepare concise views of financial performance, variances, drivers, risks, and actions for leadership reviews.
• Track major product and organizational initiatives, including each initiative's owner, objective, milestones, key results, current status, dependencies, applicable budget, risks, decisions, and next actions. Support weekly staff reviews, monthly operating reviews, quarterly business and product reviews, PLC forums, budget reviews, and strategic-initiative checkpoints. Maintain action and decision follow-through across review cycles.
• Build an increasingly automated reporting environment using authoritative data sources, dashboards, APIs, workflow tools, low-code platforms, and AI. Automate recurring data collection, status reconciliation, KPI and OKR refreshes, budget views, reminders, variance detection, trend summaries, and first drafts of executive reports.
• Work from Palo Alto across HP's global Consumer PC ecosystem, coordinating with product and engineering organizations, software and AI teams, Finance, Operations and Supply Chain, Shanghai and Greater China development and prototyping teams, original design manufacturers (ODMs), silicon partners, and software and platform partners. Consolidate inputs and enable alignment across these groups.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure
• 11 paid holidays
• Additional flexible paid vacation and sick leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level