Product Operations Specialist - Digital Health Solutions (MSO)

Apple • Cupertino, CA

3d

About The Position

AC Wellness Network LLC, a subsidiary of Apple Inc., is an exclusive management services organization for AC Wellness, an independent medical group serving Apple Wellness Centers in Santa Clara Valley and digitally across the United States. Its mission is to deliver the world’s best healthcare experiences for Apple employees and their families.

The Product Operations Specialist will serve as a bridge between clinical, operations, engineering, and design teams. The role represents clinician and operational needs, helping ensure products improve workflows. The specialist will contribute to defining, developing, and launching features, driving adoption, and maximizing product impact. As a core team member, this person will bring clinical and operational perspectives to ensure products deliver exceptional value.

Requirements

• Bachelor’s degree, preferably in engineering, science, business, or an equivalent field.
• 8+ years of experience building health products or managing health operations, including at least 2 years of Product Management experience.
• Consistent track record of defining successful feature concepts and driving product development from concept to launch.
• Keen eye for building user experiences that are delightful while delivering impact.
• Takes initiative, exhibits a high level of accountability, and makes sound decisions under uncertainty.
• Strong interpersonal skills, with the ability to influence and build consensus at all levels.
• Polished communicator with strong executive presence.
• Excellent prioritization and time-management skills, and willingness and ability to move between strategic thinking and tactical execution.

Nice To Haves

• 2+ years serving as the lead Product Manager in a multi-PM organization.
• Familiarity with data visualization techniques, healthcare operations, and application of software in a healthcare setting.
• Experience collaborating with software teams to define or refine product definitions.

Responsibilities

• Represent clinical and operational perspectives in collaboration with clinical, operations, engineering, and design teams.
• Ensure products address clinician and operations needs and improve workflows.
• Contribute to defining, developing, and launching new features.
• Drive product adoption and maximize the impact of product features.
• Help ensure products deliver exceptional value.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior