Product Manager, Data Solutions, Digital
About The Position
The American Heart Association is hiring an experienced Product Manager, Data Solutions, in its Digital organization. This office-based position is located in Dallas, Texas. The Product Manager defines the vision, roadmap, priorities, and measurable value of digital products and applications, translating customer and business opportunities into clear product outcomes. The role leads discovery, maintains an outcome-based backlog, and partners with business, UX, technology, operations, and other stakeholders throughout the product lifecycle. It owns the product’s what and why and ensures investments deliver measurable customer, business, and operational outcomes. The position includes managing product discovery and delivery, prioritizing work, defining success measures, assessing outcomes, supporting release decisions, and coordinating stakeholders and vendors or distributed teams. The Association describes its culture as supporting work-life harmonization and offers training and professional development resources.
Requirements
- Bachelor's degree or equivalent work experience.
- At least three years of experience.
- Skills and capabilities in Agile Product Development, Analytical Thinking, Backlog Management, Business Acumen, Collaboration, Critical Thinking, Customer Discovery, Decision Making, Design Thinking, Effective Communication, Innovation, Key Performance Indicators (KPI), Product Analytics, Product Discovery, Product Management, Product Strategy, Prioritization, Problem Solving, Roadmap Management, Stakeholder Management, User Experience, Vendor Management, and Change and Adoption.
- Ability to travel occasionally locally and stay overnight.
Nice To Haves
- Experience in product management, product ownership, or digital product development.
Responsibilities
- Own and maintain the product vision, strategy, roadmap, and outcome-based backlog in alignment with organizational priorities, customer needs, and measurable business value.
- Lead product discovery to clarify customer and business problems, validate assumptions, and define desired outcomes before solution design and delivery.
- Translate business opportunities and customer needs into product objectives, business rules, user scenarios, prioritized capabilities, and clear acceptance criteria.
- Prioritize strategic enhancements, business-as-usual needs, compliance requirements, defects, technical debt, and operational improvements based on value, risk, dependencies, and capacity.
- Maintain a healthy, prioritized, delivery-ready backlog; establish MVP scope and sequencing while supporting scalability and longer-term roadmap objectives.
- Partner with UX and technology throughout discovery, design, development, testing, release, and continuous improvement.
- Own the product problem and expected outcomes while enabling design and technology teams to determine the appropriate solution.
- Evaluate delivered capabilities against defined outcomes and acceptance criteria, provide product acceptance, and participate in release-readiness decisions based on value, quality, risk, and stakeholder readiness.
- Define success measures and KPIs; monitor adoption, product performance, customer feedback, and business outcomes to identify opportunities for continuous improvement.
- Coordinate business, technology, UX, operations, go-to-market, training, and other stakeholders to maintain alignment on priorities, trade-offs, dependencies, adoption, and release decisions.
- Manage vendor, consultant, offshore, or distributed-team delivery against agreed scope, priorities, quality expectations, and intended product outcomes.
- Perform other duties as required or assigned that are reasonably within the scope and responsibility of the job level and family.
Benefits
- Medical, dental, vision, disability, and life insurance.
- Retirement program with employer match and automatic contribution.
- Employee assistance program, employee wellness program, telemedicine, and medical consultation.
- Professional development resources, including Employee Resource Groups, a professional mentoring program, and Heart U.
- Paid Time Off of at least 16 days per year for new employees, increasing with seniority.
- 12 paid holidays each year, including several days off at year-end.
- Tuition assistance for education and career development related to current or potential future duties.
- Annual salary planning and incentive programs, with eligibility based on position type.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
