Digital Product Specialist

Daimler Truck North America•Portland, SC

11d•Hybrid

About The Position

The Digital Product Specialist will help evolve Excelerator, Daimler Truck North America’s eCommerce platform for purchasing parts, connectivity services, and extended coverage. The role translates business and customer needs into product requirements and supports enhancements from concept through delivery, partnering with business and technical teams to prioritize work and align development with product strategy and business objectives. The specialist monitors product progress, milestones, risks, and roadblocks, and leads or supports testing activities such as sprint validation and User Acceptance Testing (UAT) to ensure releases meet quality standards and provide a seamless user experience. The position is hybrid, with four days per week in the office and one day remote, and is available in Fort Mill, South Carolina, or Portland, Oregon.

Requirements

Bachelor’s degree in Business, Information Technology, Computer Science, or a related field.
2–5 years of experience in digital product management, business analysis, or digital operations.
Strong written and verbal communication skills, including the ability to articulate requirements, collaborate across teams, and present stakeholder updates.
Working knowledge of Agile, Scrum, and Lean frameworks, including sprint planning and backlog refinement.
Familiarity with Jira and Confluence for development tracking and product requirement workflows.
Detail-oriented, with the ability to manage competing priorities, maintain organized documentation, and uphold quality standards.
Demonstrated problem-solving skills, including troubleshooting issues, resolving blockers, and adapting to changing priorities in a fast-paced environment.
Legally authorized to work permanently in the country where the position is located at the time of application.

Nice To Haves

Professional certification such as Certified Scrum Product Owner (CSPO), SAFe Product Owner/Product Manager, or similar.
Experience with commercial vehicle OEMs and dealer networks, including navigating cross-functional operations and stakeholder dynamics.
Knowledge of dealer management systems such as Procede and CDK, and eCommerce platforms such as SAP Commerce Cloud (Hybris) and Salesforce Commerce Cloud.
Familiarity with UX/UI principles, customer journey mapping, and usability testing.

Responsibilities

Contribute to the planning and execution of product enhancements, supporting initiatives from concept through release.
Translate business requirements into user stories and acceptance criteria for development.
Maintain product documentation using tools such as Jira and Confluence.
Collaborate with design, engineering, and business stakeholders on sprint planning, backlog refinement, and testing.
Assist with product backlog management and prioritization based on business impact, customer value, and technical feasibility.
Support quality assurance and User Acceptance Testing (UAT) to validate functionality and product quality.
Evaluate workflows and recommend improvements to efficiency, collaboration, and delivery timelines.
Help prepare release notes, training materials, and internal communications for feature and update rollouts.
Communicate with internal stakeholders, dealers, and customers to gather insights and ensure enhancements address evolving needs.
Monitor product lifecycle progress, track milestones, and help identify risks and roadblocks.

Benefits

401(k) company contribution with company match up to 8%, plus a non-elective company contribution of 3–7% depending on age
Starting at 4 weeks of paid vacation
13+ calendar holidays
8 weeks of paid parental leave
Employee assistance program
Comprehensive healthcare plans
Wellness programs
Onsite fitness at some locations
Tuition assistance
Paid volunteer time off
Short-term and long-term disability plans