Product Manager

Traction Complete•Vancouver, BC

55d

About The Position

We are looking for an externally facing, market-driven Product Manager to help shape the future of Traction Complete’s Go-To-Market automation suite on Salesforce. This is not a purely delivery-focused PM role. We are looking for someone who is deeply curious about market problems, motivated by customer outcomes, and driven to build validated roadmap initiatives that increase revenue, adoption, and product differentiation. You will spend significant time engaging directly with customers, prospects, partners, and industry leaders to identify high-impact opportunities. You will translate validated market needs into clear product strategy and well-defined initiatives, partnering closely with Engineering to deliver meaningful outcomes — not just features. You are comfortable operating at both the strategic and tactical levels: defining the “why” and collaborating with developers on the “how.” You actively leverage AI tools to reduce administrative overhead, accelerate research and documentation, and maximize time spent on high-leverage product thinking and innovation. If you are energized by solving complex B2B Go-To-Market challenges and want to shape products used by leading Salesforce customers, we want to talk to you. Who We Are At Traction Complete, we empower our customers with great technology. Built on the Salesforce platform, we enable some of the world's largest companies, like Zoom, to deliver exceptional services and achieve their missions. At our core, we are driven by a strong desire to support and uplift our clients. Traction Complete has been honored as one of Forbes' Top Startups and a Great Place to Work. We take immense pride in our product development, outstanding customer service, and the strong relationships we build with our partners and clients. Community is at the heart of everything we do. We’re seeking individuals who are eager to join a dynamic team of engaged professionals who view business as more than just a means to generate revenue. We’re passionate about making a positive impact on our customers' lives through innovative solutions and genuine care. As part of our Traction team, you'll experience a strong sense of camaraderie. We support one another through challenges, celebrate each other's successes, and grow together in an environment where collaboration and shared achievements drive our collective success. If you're looking for a workplace where your contributions are genuinely valued and your growth is supported by a team that truly cheers you on, you've landed on the right page.

Requirements

Experience owning and delivering SaaS products in a cross-functional environment
Experience building B2B products in revenue-focused environments
Strong experience working directly with customers and prospects in discovery and validation
Ability to connect product decisions to measurable revenue and adoption outcomes
Comfort collaborating closely with engineers on technical tradeoffs

Nice To Haves

Experience using AI tools to improve product discovery, documentation, and execution workflows
Exposure to analytics, experimentation, or pricing strategy

Responsibilities

Drive a Validated, Revenue-Oriented Roadmap
Identify and prioritize market opportunities that drive revenue growth and product adoption
Conduct structured discovery with customers, prospects, churned accounts, and partners
Validate problems before solutions through interviews, rapid prototyping, and structured feedback loops
Build business cases to quantify impact, including revenue, retention, and adoption potential
Develop and maintain a quarterly product roadmap aligned to company-level strategic and revenue goals
Be Externally Facing and Market Connected
Actively engage with customers, prospects, Salesforce ecosystem partners, and industry groups
Participate in strategic customer conversations and support key deals where product insight is required
Stay deeply informed on trends in RevOps, Sales Ops, Marketing Ops, and GTM automation
Represent Product cross-functionally with Sales, Customer Success, Marketing, and Leadership
Translate Strategy into Execution
Convert validated initiatives into clear problem statements, PRDs, and prioritized user stories
Partner closely with Engineering and QA to define scope, tradeoffs, and sequencing
Drive clarity in sprint planning and backlog prioritization
Measure feature adoption and business impact post-release, iterating based on results
Leveraged AI to Maximize Product Impact
Use AI tools to accelerate research synthesis, documentation, and competitive analysis
Reduce administrative product overhead through automation and AI-enabled workflows
Rapidly generate, refine, and test new product concepts
Continuously improve your product management process using modern AI practices