Product Manager (User Product)

MDCalc•New York, NY

1d•Hybrid

About The Position

Since 2005, MDCalc has been an essential part of the clinician’s workflow to help achieve better patient outcomes. Actively used by more than 65% of physicians worldwide, MDCalc is the most broadly used medical reference – at the point-of-care – for clinical decision tools and content, and one of only four references used by >50% of US HCPs. These evidence-based tools and content are used by millions of medical professionals globally and support 50+ specialties and cover 200+ patient conditions. To continue accelerating this growth, we are expanding our User Product team with a Product Manager who will drive meaningful improvements to how clinicians find, use, and return to MDCalc. This is an exceptional opportunity for a builder who is energized by user behavior, structured experimentation, and creating real clinical utility at scale. This is a project-focused product role embedded in our user product team. You will own discrete initiatives end to end, from discovery through launch and iteration, with a clear focus on improving how clinicians find, use, and return to MDCalc. You will work closely with Engineering, Design, and Data to translate user insights and business goals into shipped products. This role is ideal for a PM who is energized by understanding user behavior, running structured experiments, and building features that create real clinical utility.

Requirements

3+ years of product management experience, with at least one role focused on consumer or professional end-user products
Startup experience strongly preferred, particularly in 0→1 environments where you helped build products, processes, or systems from the ground up
Builder mentality with comfort operating in ambiguity, moving quickly, and taking full accountability for outcomes rather than simply shipping requirements
Demonstrated ability to own projects end to end - from discovery and definition through launch and measurement
Comfort with engagement metrics: retention curves, activation funnels, session depth, return visit rate, and similar
Strong written communication skills across requirements, specs, and stakeholder updates
Experience working cross-functionally with Engineering, Design, and Data teams
Familiarity with experimentation and A/B testing frameworks

Nice To Haves

Experience with tools such as Linear, Notion, Snowflake, Fullstory, or Metabase
Exposure to personalization systems or recommendation logic
Healthcare, clinical, or professional tool experience a plus but not required

Responsibilities

Own a portfolio of projects aimed at improving activation, retention, and personalization across the MDCalc platform
Drive each project from problem definition through scoping, delivery, and post-launch measurement
Identify engagement gaps using qualitative research, behavioral data, and competitive benchmarking
Build and iterate on onboarding experiences that help new users quickly understand MDCalc's value and establish return habits
Define success metrics and work with Data to instrument and evaluate activation flows
Own projects that increase return visit frequency and surface relevant tools to the right users at the right moments
Partner with Engineering and Data on personalization capabilities — favorites, recents, specialty-based recommendations, and similar patterns
Write clear product requirements, user stories, and acceptance criteria that Engineering and Design can build to
Lead cross-functional execution across active projects, managing scope, timelines, and dependencies
Use data to identify issues post-launch, measure outcomes, and drive continuous improvement