Product Manager

Mashgin•Palo Alto, CA

49d•$150,000 - $200,000•Hybrid

About The Position

Mashgin powers the world's best checkout experience for over 40 million users. Customers just place their items on our kiosks and our AI rings up their entire order in less than a second. With Mashgin, lines are now optional. Mashgin's technology powers over 1 billion transactions at your favorite locations, including over half of all US professional sports teams, 4,000 convenience stores, major airports, universities, and more. We’re not just building cutting-edge AI—we’re creating real-world impact and unforgettable experiences. Backed by a well-funded Series B, we’re also one of the rare AI startups that’s already profitable. Our secret? A culture of extreme ownership, autonomy, and customer obsession. At Mashgin, we are building something extraordinary by challenging conventional wisdom. We’ve thrown out the old rules to focus on what truly matters: creating a kickass product that makes people say, 'Wow'. We don’t care about short-term wins; we build systems that stand the test of time. If you thrive in a culture of excellence without compromise and want to see your work have an immediate, remarkable impact, you’re in the right place. As a Product Manager at Mashgin you will help define products and features for our cafeteria products that integrate software, hardware, and services to provide frictionless commerce experiences. This role requires a strong customer-centric mindset. You will be responsible for prioritizing the customer experience and delivering great solutions while managing tradeoffs between technology, business, and customer needs. Every product manager at Mashgin is hands-on and not afraid to work on different facets of the product as an individual contributor. You will be the main person who is building products with our software engineering team and defining product roadmap and features. You will be encounter industry specific requirements and challenges you've never heard of, and master them as they come. Understanding a wide swath of customer verticals and needs across different countries as well will also be key to success in this role from: cafeterias, convenience stores, sports stadiums, and airpots. If you have an interest in the world where software and artificial intelligence meets hardware and customer experiences, this role is for you! This is a hybrid-remote role based in Palo Alto, CA.

Requirements

B.S. or higher in Computer Science (or equivalent work experience)
Strong product sense and a mature sense of what it means to deliver a great customer experience to developers, customers and clients
4+ years of Product Management experience with at least one entire product development cycle from concept to introduction.
Passionate about user experience; able to inspire and educate designers and engineers with thought-provoking objectives and customer-centric use cases
Strong leadership and communication skills, with experience managing and motivating cross-functional teams/individuals (both internal and external)
Proven ability to establish rapport, credibility and influence with others to achieve results across teams
Self-starter, proactive, demonstrated self and team motivator with a bias for action

Responsibilities

Building new features and products from 0 to 1
Acting as the product lead for cafeteria products and drive a cross-functional team of software engineers, support and sales
Own and drive numerous integrations with customers simultaneously
Prioritizing and executing initiatives that realize our product strategy and growth
Conceptualizing, scoping, defining, and driving projects through the product life cycle
Working cross-functionally with customer success and marketing teams to validate, launch, support, and monitor new features
Tracking and measuring the success of each release, and feeding those learnings back into the roadmap