Manager, Product Manager, Small Business Bank
About The Position
Capital One is hiring a Product Manager for its Small Business Bank team. The role focuses on building digital banking capabilities that help small businesses grow and on protecting customers’ money by identifying risky behavior with data and emerging technologies such as AI and machine learning. The Product Manager will balance fraud prevention with a smooth customer experience in a fast-paced environment where fraud patterns continue to evolve. The role offers development in human-centered product design, business-focused decision-making, technology-driven delivery, and transformational leadership. The Product Manager will work with technology teams to define acceptance criteria, identify research needs, break business epics into features and user stories, and guide teams toward minimal viable products for feature testing. They will use data and hypotheses to assess business needs, own and prioritize feature roadmaps, and follow relevant risk-management processes and procedures. The Product Manager will work autonomously in an agile environment and collaborate with designers, technologists, data scientists, subject-matter experts, stakeholders, and partner teams. They will develop technology-enabled solutions, understand technology trends and architecture strategy, communicate roadmaps and business value, and build trusted working relationships across teams.
Requirements
- Currently has, or is obtaining by the scheduled start date, a bachelor’s or master’s degree in a quantitative field, Business, or Marketing; listed quantitative fields include Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, and Information Systems, or a related quantitative field.
- Alternatively, has a bachelor’s degree in any field and at least 3 years of Product Management experience.
- Able to communicate complex ideas clearly to different audiences and rally colleagues around priorities.
- Able to take action, work through roadblocks, stay focused on goals, organize and prioritize work, and multitask.
- Customer-focused, collaborative, curious, adaptable to ambiguity, and willing to learn and ask for help.
Nice To Haves
- Experience translating business strategy and analysis into consumer-facing digital products.
Responsibilities
- Collaborate with technology teams to define comprehensive acceptance criteria and identify when additional research is needed for future feature design.
- Break business epics into features and user stories, guiding teams toward the lowest-effort MVP for a valid feature test.
- Use hypothesis-driven assessment of data to determine whether products and features meet real business needs.
- Own and prioritize feature development roadmaps and ensure required risk-management processes and procedures are followed.
- Conduct research and develop features using new and evolving technology in an agile environment.
- Collaborate with designers, technologists, data scientists, subject-matter experts, internal stakeholders, and partner teams to develop customer solutions.
- Understand technology trends and architecture strategy to deliver well-managed customer product platforms.
- Participate in horizontal forums and build trusted relationships across teams.
- Communicate a concise product roadmap and its business value to stakeholders.
- Help identify risky behavior and protect customers’ money while balancing security with ease of use.
Benefits
- Comprehensive health, financial, and other benefits supporting total well-being.
- Eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
