Product Manager

Alma Technologies•Portland, OR

3d•Onsite

About The Position

Alma is a K-12 Student Information System that empowers educators to work more effectively through time savings, data insights, and community connection between home and school. Our products balance user needs, educational best practices, and state/government compliance requirements. We are looking for a Product Manager who is energized by a mission-driven environment, isn’t afraid to get into the weeds, and can make complex concepts feel simple. Ideal candidates are proactive problem solvers and clear communicators. This position can be from our headquarters in Portland, Oregon. You’ll be working as part of a distributed team that operates across the Pacific and Mountain time zones.

Requirements

You can get yourself up to speed quickly in new problem spaces and knowledge domains.
You can clearly convey your thoughts verbally, visually, and in writing.
You are a flexible thinker and can help generate multiple disparate solutions to a given problem at the early stages of a project.
You demonstrate curiosity, resourcefulness, and empathy.
You are self-motivated, and can empower others; you can prioritize multiple milestones and deliverables effectively.
You’ve previously designed, shipped, and iterated on entire features, ideally in an K-12 Edtech software or enterprise SaaS business.
You have conducted qualitative research, such as user interviews and usability tests.
You can create wireframes and process flows in tools like Whimsical, Miro, Balsamiq, or Figma.
You have elegantly solved complex workflows and shipped features that use data visualization to drive insight and action.
Previous experience in a K-12 school, district, or state education agency as a school or district tech director, reporting manager / compliance officer, special education coordinator, RTI / MTSS coordinator, or assessments manager
Familiarity with typical educational data exchange standards such as Ed-Fi, SIF OneRoster, and LTI, and/or administering Student Information Systems or Learning Management Systems.
Experience with special education data workflows, IEP processes, or state special education reporting requirements is a meaningful advantage for this role.
You have used data to create insights for your colleagues and to monitor data quality and/or student progress.

Nice To Haves

Previous experience working on Enterprise products.
Experience using Business Intelligence / Data Visualization tools such as Tableau, PowerBI, or Looker Studio.
Demonstrated use of AI tools to improve documentation, research, or workflow efficiency.

Responsibilities

Connect with current users, prospects, and other stakeholders to learn about their needs and goals, and conduct market research.
Identify problems we can solve for our customers aligned with the business goals, and work with product managers and engineers to define, plan, and implement solutions.
Manage the whole product life cycle and facilitate inter-departmental communication to execute the company vision.
Own compliance documentation as a first-class responsibility - dig into state and federal regulatory requirements, partner closely with the State Reporting Services team, and ensure product decisions account for the full compliance landscape.
Clearly document requirements: write problem statements, solution goals, user stories, and solution options, and illustrate product flows and wireframes. Documentation is part of the work, not separate from it - requirements, decisions, and handoffs are consistently written down.
Be able to explain the same concept, solution, and benefits to multiple different audiences inside the company (design, engineering, sales, marketing, customer engagement) and outside (buyers, end users, and school/district administrators).
Work closely with designers and engineers during the design and build processes to gauge feasibility and scope. Alma engineering teams rotate across workstreams - you will need to bring strong context and clarity to each handoff.
Monitor how features are used in production and iterate on features as needed to achieve goals.
Regularly present your work internally and externally for alignment and feedback.
Continuously improve research, documentation, handoff, feedback, and iteration processes for efficiency, scalability, and sustainability as the company grows.
Operate as a capable, independent peer to other product managers on the team - able to cover workstreams and make decisions without relying on constant cross-PM alignment.