Product Manager – NuPoint Time Deposits & Deposit Operations

CSI•Remote - Kentucky, KY

About The Position

CSI is seeking a Product Manager to support NuPoint Time Deposits and related ancillary applications, including transfers and safe deposit boxes. The role connects banking operations, customer needs, regulatory requirements, and software development. The Product Manager owns product priorities and helps determine what should be built and why, partnering with Technical Product Owners, software engineers, Compliance, Operations, and other internal teams to deliver enhancements from idea through release. The position requires strong communication and organizational skills, and relevant experience in banking, deposit products, core banking technology, product management, or business analysis. The Product Manager manages the product roadmap and backlog, evaluates customer requests and regulatory changes, documents features and requirements, and supports development planning, release activities, testing, and validation. The role also monitors applicable compliance requirements, develops subject-matter expertise in assigned applications, reviews customer-facing documentation, and may support demonstrations and customer or sales conversations. The position requires managing multiple priorities and communicating progress, risks, decisions, and changing requirements to stakeholders. CSI is a software provider serving community and regional financial institutions with core banking and other financial technologies. The company describes its career opportunities as rewarding and challenging and offers a competitive salary, eligibility for incentive awards based on individual and business performance, and a comprehensive range of benefits. The position requires approximately 10% travel. CSI is unable to offer visa sponsorship; applicants must be authorized to work in the United States without sponsorship now or in the future.

Requirements

Experience in banking operations, deposit products, core banking technology, product management, business analysis, or a related field.
Strong written and verbal communication skills, including the ability to explain product needs to technical and nontechnical audiences.
Experience working with product backlogs, requirements, customer enhancements, or software development teams.
Strong organizational and prioritization skills, with the ability to manage multiple applications and competing needs.
Ability to research problems, ask appropriate questions, and make sound recommendations about product enhancements.
Ability to learn complex banking applications and develop into a product subject-matter expert.
Strong collaboration skills and ability to work independently while partnering across multiple teams.
Comfort presenting product functionality and recommendations to a variety of audiences.
Ability to adapt as customer needs, regulations, and development priorities change.
Ability to travel approximately 10%.
Must be authorized to work in the United States without visa sponsorship now or in the future.

Nice To Haves

Knowledge of time deposits, CDs, IRAs, savings products, general ledger, balancing, or back-office banking operations.
Experience with NuPoint or another core banking platform.
Experience supporting Time Deposits, CDs, IRAs, deposit operations, or other banking applications.
Experience creating features, user stories, acceptance criteria, or similar software requirements.
Familiarity with APIs and system integrations.
Experience working within Agile software development environments.
Familiarity with AHA, Jira, Azure DevOps, or similar product-development tools.
Experience with Microsoft Office and collaboration tools.
Familiarity with AI productivity tools such as Microsoft Copilot.
College degree; not required when relevant experience is available.

Responsibilities

Own and manage the product roadmap and backlog for Time Deposits and related NuPoint applications.
Evaluate customer ideas, enhancement requests, support issues, defects, and regulatory changes to determine priorities and next steps.
Define and document product features, requirements, workflows, and acceptance criteria for development teams.
Partner with Technical Product Owners and software engineers to translate business needs into actionable development work.
Participate in backlog refinement, sprint planning, roadmap discussions, and release activities.
Monitor regulatory and compliance requirements affecting CDs, IRAs, time deposits, and related banking products.
Develop deep knowledge of assigned applications and become a subject-matter expert for internal teams.
Work with Compliance, Operations, Support, technical writers, and other stakeholders to ensure enhancements meet business and customer needs.
Review customer-facing documentation for clear and accurate communication of product functionality.
Occasionally support product demonstrations and conversations with customers, prospects, sales teams, or user groups.
Support product testing and validation as needed.
Manage multiple priorities while communicating progress, risks, decisions, and changing requirements to stakeholders.