Deposit Operations Manager

FINWISE BANK•Murray, UT

1d•Onsite

About The Position

The Deposit Operations Manager oversees the Bank’s deposit operations and their impact, ensuring the department runs smoothly and efficiently. The role manages staff, develops and implements plans supporting strategic objectives, and ensures compliance with Bank policies and procedures. It oversees back-office money movement for the Commercial and Consumer Bank, including ACH and wire transfers, and manages the flow of funds for the Bank’s Fintech business models. The position also supports electronic banking, treasury management, operations, and bank product implementation. It works with Risk and Compliance personnel on audit and examination findings and other deposit operations risks, coordinates deposit testing with external auditors, and follows up on findings. The manager handles daily processing and escalated work, supports accurate financial records through understanding deposit applications and GL mapping, and oversees related exceptions, disputes, and suspected fraud activity. The role is based at the assigned FinWise office location in Murray, Utah. Essential requirements include regular attendance, confidentiality, cooperation with others, and the ability to work overtime as assigned and travel overnight as required. A background check is required for bank employees because of access to personally identifiable private information. FinWise is an equal opportunity employer and provides reasonable accommodations in compliance with the Americans with Disabilities Act.

Requirements

At least 5 years of experience in an accounting, treasury, or finance environment.
Bachelor’s degree or equivalent relevant experience.
Valid driver license.
Understanding of deposit applications and GL mapping to ensure financial accuracy.
GL accounting background.
Excellent spreadsheet and database skills.
Problem-solving skills.
Strong organizational, critical-thinking, and customer-service skills.
Ability to multitask and manage competing deadlines.
Effective written and verbal communication skills.
Ability to work in-office in a team environment.
Ability to sit or stand at a computer for long periods and look at a computer screen for several hours a day.
Ability to lift 20 pounds.
Ability to drive during the workday.
Willingness to work overtime as assigned and travel overnight as required.
Ability to comply with company policies and procedures and pass the required background check.

Nice To Haves

NACHA or payments experience is strongly preferred.
Direct supervisory experience is strongly preferred.
Certified AAP – Accredited ACH Professional certification.
Wes-Pay ACH Network Certificate.

Responsibilities

Oversee back-office money movement for the Commercial and Consumer Bank.
Provide daily oversight and direction for ACH and wire transfers within the Deposit Operations Department.
Ensure compliance with Operations policies and procedures, applicable laws and regulations, audit and examination findings or exceptions, and other deposit operations risks, in coordination with Risk and Compliance personnel.
Directly manage the Deposit Operations team in compliance with Bank standards using HR-approved tools.
Understand deposit applications and general ledger (GL) mapping to ensure financial accuracy.
Coordinate deposit testing with external auditors and follow up on relevant testing and findings.
Process NACHA files and wires daily via FedLine, and handle escalated tasks from staff.
Manage administrative responsibilities for electronic banking, treasury management, operations support, and bank product implementation.
Ensure all ACH transactions and wires have proper approval from Treasury or Accounting.
Manage card and ACH chargebacks and disputes.
Manage card exceptions and suspected fraud activity.
Improve work efficiency by streamlining processes and procedures.
Manage and oversee the flow of funds for the Bank’s Fintech business models.
Maintain confidentiality, work cooperatively with others, maintain regular and punctual attendance, and work overtime or travel overnight as assigned.