Deposit Operations Assistant

NATIONAL BANKSHARES•Blacksburg, VA
•$36,400 - $45,500

About The Position

National Bank is seeking a positive, team-oriented candidate to provide exceptional customer service to bank customers. The successful candidate will develop working knowledge of the operations department and focus on daily operational duties while providing excellent customer service. The position is scheduled Monday through Friday and is full-time. Salary is commensurate with experience.

Requirements

  • Knowledge of and ability to work with computers, Microsoft Office, and SharePoint.
  • Organizational skills and good telephone etiquette.
  • Excellent written and verbal communication skills.
  • Ability to prioritize duties and work independently or as part of a team.
  • Ability to concentrate and focus on a computer screen for an extended period.

Responsibilities

  • Assist branch staff with questions regarding account documentation.
  • Ensure customer documents are accurate and properly maintained.
  • Maintain knowledge of banking compliance and regulatory requirements and perform duties in strict adherence to bank policies.
  • Answer phones.
  • Perform daily clerical duties, including mailing letters, notices, and checks.
  • Perform other duties as assigned.

Benefits

  • Health insurance
  • Dental insurance
  • Life insurance
  • Long-term disability insurance
  • Retirement plans
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