Manager - Deposits Product Management, Checking

Ally•Charlotte, NC
•$90,000 - $150,000•Hybrid

About The Position

The Manager - Product Management, Checking is responsible for the day-to-day management of Ally’s checking product offering. The role requires a full understanding of the customer experience and consumer needs, and recommends opportunities to grow the product set and value proposition. The manager communicates business requirements and goals across a broad, matrixed organization, including technology, operations, contact center, and marketing teams, and translates strategy into actionable user stories, prioritizes the backlog, and partners with cross-functional teams to deliver customer value. This is an in-office role with a weekly hybrid schedule at Ally’s Charlotte, North Carolina location. The role manages checking-product features and roadmap delivery from planning through implementation, including business case development, requirements, and project execution. It also uses approved AI tools to support product-owner work, with outputs reviewed for accuracy and compliance with data privacy, security, and governance requirements. The position manages key vendor relationships and performance. The role is eligible for annual incentive compensation.

Requirements

  • 5+ years of experience with product or project management/product owner experience.
  • Demonstrated ability to lead product change initiatives from planning through implementation, including business case development and translating product strategy and customer needs into actionable business requirements.
  • Hands-on experience with product-owner functions, including epic and user story creation, acceptance-criteria development, backlog prioritization and refinement, sprint planning, and stakeholder alignment.
  • Proficiency with Jira for backlog and delivery management and Confluence for requirements documentation, knowledge sharing, and decision tracking.
  • Practical experience using AI-assisted tools to improve product-owner workflows, particularly story creation, acceptance criteria, requirements synthesis, and backlog management, with sound judgment reviewing AI-generated content and protecting confidential information.
  • Strong collaboration and relationship-management skills, with the ability to work effectively across diverse skill sets and organizational levels.
  • Excellent presentation and communication skills.
  • 7+ years of relevant experience or an equivalent combination of education and experience.
  • High school diploma or GED equivalent.

Nice To Haves

  • Bachelor’s degree in Business, Finance, or equivalent background preferred.

Responsibilities

  • Manage day-to-day product activities for features of the checking product.
  • Manage the roadmap and feature delivery from planning through tactical implementation, including business case development, business requirements, and project execution.
  • Translate product strategy, customer needs, and business requirements into epics, user stories, and measurable acceptance criteria.
  • Own and prioritize the product backlog, balancing customer value, business outcomes, risk, dependencies, and delivery capacity.
  • Partner with technology, UX, and cross-functional teams on backlog refinement, sprint planning, issue resolution, and validation of delivered functionality against acceptance criteria.
  • Use approved AI tools to synthesize requirements and customer feedback, draft and refine user stories and acceptance criteria, identify backlog gaps and duplicate items, and prepare delivery summaries; validate outputs for accuracy, completeness, and alignment with data privacy, security, and governance requirements.
  • Collaborate daily with UX, analytics, marketing, technology, and operations teams to facilitate analysis and drive initiatives to completion.
  • Communicate cross-functionally to ensure consistency and alignment with strategic direction.
  • Report business results and analyze performance metrics.
  • Analyze data, research, and customer voice-of-customer feedback to identify and recommend product development opportunities.
  • Manage key vendors, including performance management, service-level agreements, contract dynamics, and overall relationships.

Benefits

  • 20 paid time off days at program start, 11 paid holidays, and 8 hours of annual volunteer time off; amounts are prorated based on start date and programs vary by employment status and management level.
  • 401(k) retirement savings plan with matching and company contributions.
  • Student loan pay-down and 529 educational savings assistance programs.
  • Tuition reimbursement.
  • Employee stock purchase plan.
  • Financial learning center and financial coach access.
  • Medical, dental, and vision insurance options.
  • Life insurance for employees, spouses, and children.
  • Short- and long-term disability insurance.
  • Employer-contributed Health Savings Account and Healthcare FSA.
  • Critical illness, accident, and hospital indemnity insurance.
  • Total well-being program.
  • Adoption, surrogacy, and fertility assistance.
  • Paid parental and caregiver leave.
  • Dependent Day Care FSA, backup child and adult/elder care days, and childcare discounts.
  • Employee Assistance Program.
  • Subsidized and discounted Weight Watchers program and other employee discount programs.
  • Possible travel allowances, relocation assistance, signing bonus, and/or equity, depending on the role.
  • Annual incentive plan eligibility.
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