Product Manager

Sela AI•San Francisco, CA

74d•$150,000 - $250,000•Hybrid

About The Position

Sela is the market-leading AI voice agent for mortgage lenders. Founded in 2024, we’ve grown rapidly, and currently count 5 of the 10 largest independent mortgage banks in the U.S. as enterprise customers. The company aims to make the cost of owning a home in the US approximately 1% cheaper. Sela has raised $21M in Seed and Series A funding from top investors. The market for phone sales, representing roughly $100B of annual salary, is poised for disruption, and Sela is at the forefront of this transformation by creating economic value through applied AI. By owning the mortgage vertical, Sela intends to own the consumer relationship and become the essential AI infrastructure for high consideration consumer sales.

Requirements

2+ years of PM experience, ideally in a fast-paced startup environment.
Strong data and analytical thinking.
Excellent communication, able to express complex ideas clearly.

Responsibilities

Improve and optimize the performance of our voice AI agents.
Launch new agent use cases.
Use evals and simulations systems to ensure excellent performance.
Develop and extend internal systems that automatically assemble and maintain agents.
Work through Cursor / Claude Code, using agents to build systems that can build a lot of agents.
Take product responsibility over complex systems such as the internal system for automatically assembling and maintaining large numbers of agents, the call scheduling system that decides when to call a lead next to maximize conversion, the system for phone number selection, and maximizing outcomes for voicemail.
Conceive and implement complex new use cases such as pulling credit and presenting/recommending different loan products.
Perform independent data analysis to inform product development decisions.