International Marketing – Product Manager

UPS

1d•Onsite

About The Position

UPS International Marketing team is seeking a strategic, execution‑focused Product Manager to lead the development, optimization, and lifecycle management of international shipping products, transportation solutions, and value‑added services. This role is pivotal in shaping how UPS enables global trade—across physical transportation networks, brokerage and compliance services, and customer‑facing capabilities. You’ll be at the forefront of transforming how businesses navigate international shipping—building tools that reduce friction, increase compliance confidence, and unlock global growth. Join a team that values innovation, customer-centricity, and operational excellence.

Requirements

5+years of product management experience, ideally with transportation products, digital products, UI/UX, DX, and AI experience.
Proven ability to lead and influence cross-functional teams and manage complex stakeholder environments.
Excellent communication skills and a bias for action.
Strong organizational skills with the ability to multitask and meet deadlines.
Excellent communication and interpersonal skills.
Self-motivated with a high level of accountability for delivering quality results.
Strong analytical, conceptual, and problem-solving abilities.
Proficiency in Microsoft Office, including Excel and PowerPoint.
Bachelor’s degree or equivalent experience.
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Nice To Haves

Preferred Master of Business Administration.
Some understanding of global trade, customs compliance, and cross-border shipping workflow.
Experience working with international markets and multilingual product environments.

Responsibilities

Own the product vision and roadmap - conduct market, customer, and competitive analysis to form product vision that aligns with international growth strategies and customer needs.
Drive end-to-end product development, from ideation through launch and iteration, in collaboration with design, global marketing and brokerage teams, IT, compliance, legal, and more.
Lead commercialization and product pricing strategy to generate revenue growth for UPS, and enhance customer value proposition.
Drives regulatory and compliance initiatives related to Duty and Tax product lines, ensuring solutions meet global customs requirements while maintaining a seamless customer experience.
Owning product performance metrics and customer feedback to continuously improve product adoption, reduce shipment holds, and increase customer stickiness
Serves as the primary product sponsor and executive spokesperson, providing updates, performance insights, and strategic direction to senior leadership and stakeholders on your product.