Product Manager (Health & Benefits Portal Experience)
About The Position
WEX is transforming the Health & Benefits experience by modernizing products that support consumer-directed healthcare accounts, payments, and employer solutions. This Product Manager III will drive execution across a large, complex direct business portfolio, working at the intersection of platform capabilities and customer-facing solutions. The role focuses on delivering scalable product improvements that reduce friction for large employers, improve operational efficiency, and mitigate customer attrition risk. The position offers exposure to multiple product verticals and calls for strong cross-functional collaboration, technical fluency, and the ability to learn new domains quickly. The Product Manager will modernize legacy systems while helping establish a foundation for future platform-driven innovation. Responsibilities span product initiatives from discovery through delivery, translating business needs into requirements, collaborating with engineering, design, analytics, and business stakeholders, and using data to measure outcomes and iterate. The role also participates in Agile delivery and technical discussions concerning architecture and platform capabilities, including APIs and integrations.
Requirements
- At least 5 years of Product Management experience, preferably in Health & Benefits, healthcare, fintech, or enterprise platforms.
- Demonstrated ability to deliver complex products with a focus on execution, outcomes, and continuous iteration.
- Experience working in Agile environments with Engineering, Architecture, and Product Design teams to deliver end-to-end solutions.
- Strong technical fluency and experience working on or alongside API-driven architectures, such as REST, GraphQL, integrations, or webhooks.
- Ability to quickly understand and navigate complex systems across multiple domains.
- Demonstrated experience managing multiple initiatives simultaneously with competing priorities.
- Strong analytical and problem-solving skills, including using data to inform decisions and measure impact.
- Excellent communication skills, including translating technical concepts into business value and influencing stakeholders.
- Ability to work cross-functionally and build collaborative relationships.
- Apply modern AI tools, such as LLM-assisted workflows, code-generation agents, or predictive analytics, to streamline product delivery.
Nice To Haves
- Bachelor’s degree preferred; equivalent experience will be considered.
- Experience in consumer-directed healthcare products, such as HSA, FSA, or benefits administration.
- Background in platform or infrastructure product management, including building scalable, composable systems.
- Experience modernizing legacy systems or contributing to digital transformation initiatives.
- Ability to bridge platform and application layers to reduce complexity and improve developer experience.
- Experience working with enterprise or large-employer clients and solving complex operational challenges.
- Familiarity with event-driven architectures or distributed systems.
- Two or more years of experience integrating practical AI/ML capabilities, predictive models, or LLM-driven automation into enterprise SaaS, fintech, or healthcare platforms.
- Hands-on experience using AI for data extraction, document processing (such as automated claims or receipt matching), fraud detection, or conversational self-service in portal environments.
- Familiarity with AI-assisted tools such as Cursor, Claude, ChatGPT, or GitHub Copilot to accelerate product discovery, PRDs, user story creation, and API prototyping.
Responsibilities
- Drive execution across a large, complex portfolio of Health & Benefits products and deliver against key development priorities.
- Own and manage product initiatives end-to-end, from discovery through delivery, with a focus on measurable outcomes.
- Modernize existing products and help build scalable, platform-driven solutions that improve customer and developer experiences.
- Translate complex business needs into actionable product requirements, including user stories, and prioritize the backlog.
- Partner with engineering, design, analytics, and business stakeholders to deliver high-impact solutions.
- Contribute to Agile sprint planning, refinement, demos, and delivery processes.
- Participate in technical discussions to help shape architecture decisions and align solutions with platform capabilities such as APIs and integrations.
- Manage multiple initiatives of varying complexity and maturity, balancing speed with quality.
- Use qualitative and quantitative data to inform decisions, measure success, and iteratively improve products.
- Help reduce customer attrition risk by improving product usability, efficiency, and value delivery.
- Apply modern AI tools to streamline requirements generation, API mapping, and product delivery.
- Operate effectively in a fast-paced environment with rapid turnaround and high visibility across teams.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Retirement savings plan
- Paid time off
- Health savings account
- Flexible spending accounts
- Life insurance
- Disability insurance
- Tuition reimbursement
- Quarterly or annual bonus eligibility for non-sales roles, subject to role and applicable plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
