Manager, Product Experience Design

Adyen•Chicago, IL

14h•$180,000 - $250,000•Hybrid

About The Position

Adyen is hiring a Manager, Product Experience Design for its Product Experience (PX) organization, a group of full-stack builders responsible for end-to-end product discovery and execution across research, design, and content. The role focuses on Adyen’s Unified Platform, which brings together accounting, reporting, billing, pricing, reconciliation, configuration, and identity and risk capabilities. The platform supports Adyen products by recording, pricing, billing, and reporting transactions, and by verifying and monitoring merchants and users. The manager will define and drive product experience strategy in partnership with Product, Engineering, and senior leadership, connecting that strategy to business goals and success metrics. They will lead a team of four full-stack PX professionals as a hands-on player-coach, contributing to discovery and design while coaching the team and ensuring high-quality work. The role will also shape how traditional interfaces, AI-assisted experiences, and agentic workflows work together. The work spans financial reporting and reconciliation, pricing, billing and invoicing, core accounting and configuration, and identity and risk intelligence. The position is based in Adyen’s Chicago office. Adyen expects employees to work in-office at least three days a week on average.

Requirements

At least 5 years of prior people leadership experience in product design or UX.
Deep UX craft and business acumen, with the ability to develop a clear vision and turn it into lasting impact.
Ability to balance user needs with company goals and drive tangible positive outcomes for both.
Ability to work across functions and organizational levels, from engineers to executives.
A growth-minded, curious, open-minded, and adaptable approach to work.
Ability to foster urgency and action so a team can test, learn, and improve quickly.
Experience building and managing a team of full-stack PX professionals and coaching their professional growth.

Responsibilities

Partner with Product, Engineering, and senior leadership to define and drive product experience strategy that advances business goals and success metrics.
Build and grow a high-performing team of four full-stack PX professionals.
Act as a hands-on player-coach, contributing to solution discovery and design while coaching the team.
Ensure the quality of PX work consistently raises the bar for customers.
Shape how traditional interfaces, AI-assisted experiences, and agentic workflows work together.
Drive experience work across reporting and reconciliation, revenue platform pricing and billing, core accounting and configuration, and identity and risk intelligence.
Coach and mentor team members, providing clear, constructive feedback that supports professional growth and elevates their work.
Help the team move quickly to test, learn, and improve.