Manager, Design & Experience (US)

TD Bank•Mount Laurel, NJ

8d•Onsite

About The Position

The Manager, Workplace Design & Experience is a strategic role responsible for shaping innovative environments across TD's U.S. real estate portfolio. This role leads planning, design strategy, and experience for corporate and retail environments, executive spaces and amenity areas that support employee and client engagement, business performance, brand expression and operational excellence. The successful candidate is a forward-thinking design professional who leverages Artificial Intelligence (AI) to iterate design concepts as well as to evolve and maintain design standards and metrics while maintaining strong design and technical expertise. The role blends creativity, business acumen, and innovation to develop concepts, standards, and solutions that align with TD's evolving workplace and retail vision and enterprise objectives. Working within Enterprise Real Estate, the Manager provides subject matter expertise for design initiatives, partnering with business liaisons, project teams, consultants, and other stakeholders to translate business requirements into meaningful design experiences. This individual balances design with requirements, ensures alignment with standards, and develops solutions that support flexibility, collaboration, inclusivity, and long-term organizational success. The role requires a strong ability to apply generative AI, visualization tools, and emerging technologies to concept development, space planning, test fits, renderings, and design solutions, while continuously identifying opportunities to improve efficiency, innovation, and project outcomes.

Requirements

Bachelor’s degree required
Graduate Degree or progressive work experience in addition to experience below
5+ Years of related experience
Registered or unregistered architect, project manager or designer, licensed professionals preferred
Must have management experience related to consultants
Must have excellent organizational and communication skills
Multi-day travel may be required, including travel to active construction sites
Must possess excellent computer skills including Microsoft Office suite including Microsoft Project
Must have experience reading and performing quality control for construction documents
Must have demonstrated architectural/interior design experience related to corporate and retail projects

Nice To Haves

Experience with LEED & WELL, LEED AP & WELL AP certification preferred
Bachelor’s degree in Interior Design, Architecture or related discipline
Financial services or large corporate workplace experience is an asset

Responsibilities

Researches relevant benchmarking and industry trends
Brainstorms and conceptualizes a variety of possible experience scenarios and provides definition and application logic
Creates and develops business-specific concepts and solutions
Connects requirements across lines of business to insure standards alignment and clear direction for partners and consultants
Participates in planning, managing, and implementation of special programs providing design experience subject matter expertise (SME) as related to other business unit initiatives having an impact
Establishes a close team relationship with all project partners to identify opportunities, challenges, and solutions to address customer requirements and special needs with actionable insight
Manages multiple, broad, and large-scale initiatives
Collaborates to ensure solutions developed meet company design and technical standards
Manages external consultants to ensure timely and accurate production of design solutions that meet business objectives and align with established Company procedures and applicable legal and regulatory guidelines