Manager, Product Experience Design

Adyen•Chicago, IL

2d•$180,000 - $250,000•Hybrid

About The Position

Adyen is a financial technology platform that provides payments, data, and financial products. The Product Experience (PX) organization consists of full-stack builders who own end-to-end product discovery and execution across research, design, and content. This manager will help shape experiences across Adyen’s Unified Platform, which brings together accounting, reporting, billing, pricing, reconciliation, configuration, and identity and risk capabilities. The work includes creating a unified backend experience, making financial data accurate and accessible, simplifying pricing and invoicing, improving money-movement visibility and control, and supporting identity verification, compliance, and risk monitoring. The role partners strategically with Product, Engineering, and senior leadership to define and drive product experience strategy in support of business goals and success metrics. It manages and develops a team of four full-stack PX professionals while also contributing hands-on to discovery and design. The manager will guide experiences across reporting and reconciliation, revenue and billing, core accounting and configuration, and identity and risk intelligence, including the relationship between traditional interfaces, AI-assisted experiences, and agentic workflows. The role is based in Adyen’s Chicago office. Adyen is office-first and expects employees to work in-office at least three days per week on average. The annual base salary range is $180,000–$250,000, with compensation dependent on qualifications, experience, and location. The total compensation package includes equity (RSUs), 401(k), health, dental, and vision benefits.

Requirements

At least 5 years of people leadership experience in a product design or UX field.
Deep UX craft and business acumen to develop a clear vision and turn it into lasting impact.
Ability to work across functions and organizational levels, from engineers to executives.
Ability to balance user needs with company goals and drive positive, tangible outcomes for both.
Open-mindedness, curiosity, optimism, and adaptability in response to change.
Ability to coach and mentor full-stack PX professionals and provide clear, constructive feedback.

Responsibilities

Act as a strategic partner to Product, Engineering, and senior leadership, defining and driving product experience strategy that advances business goals and success metrics.
Build and grow a high-performing team of four full-stack Product Experience professionals.
Contribute hands-on to solution discovery and design while coaching the team and ensuring the quality of its work raises the bar for customers.
Shape how traditional interfaces, AI-assisted experiences, and agentic workflows work together for financial data.
Guide experience work for self-serve reporting and reconciliation dashboards and data interfaces.
Guide end-to-end pricing, billing, and invoicing experiences for global revenue collection.
Support experiences for core accounting, ledger, entity structure, configuration, audit, and regulatory compliance.
Guide identity and risk experiences, including verification, KYC/AML, and fraud prevention, while supporting smooth merchant onboarding.
Provide clear, constructive feedback that fosters professional growth and elevates the team’s work.
Promote a culture of urgency and action so the team can test, learn, and improve quickly.