Product Design

Urban Ridge Supplies•New York, NY

About The Position

Clay is seeking an early product designer to rethink how people work with data and build software in Clay. The role applies design and product knowledge to make complex, data-driven workflows more intuitive, flexible, and seamless. You will work across the product, design and maintain core features and infrastructure, and take substantial ownership of initiatives. The work includes exploring how to deliver customer value, designing scalable product architecture, onboarding users around specific use cases, making interfaces understandable to non-developers, and helping customers move naturally between product areas. The designer will collaborate closely with the team, communicate and exchange feedback, conduct user research, analyze customer feedback, and help prioritize the roadmap. The role also involves prototyping novel interaction patterns and producing polished, pixel-perfect designs for software that changes and responds over time. Clay describes its culture as high-trust and ownership-focused, and says employees can work with coaches who specialize in areas including creativity and management.

Requirements

8+ years of experience in a relevant role.
Ability to identify the right problems to solve, consider multiple solutions, and articulate tradeoffs.
Ability to develop useful personal and shared design processes in service of higher-level goals.
Strong communication and collaboration skills, including visual, verbal, and written communication.
Ability to communicate ideas at different levels of abstraction and work effectively in synchronous and asynchronous settings.
Systems-thinking skills, including breaking down complex problems into simple interfaces and identifying patterns that can be abstracted into common interactions.
Ability to deliver pixel-perfect designs and encourage a high level of craft in engineering partners.
Ability to design software as a responsive, evolving system rather than as static screens.
Customer-focused approach to design, with ongoing empathy for customers and validation that the product delivers intuitive value.

Responsibilities

Design and ship core product features.
Design and maintain core features and infrastructure across the product.
Collaborate with teammates, communicate openly, give and receive thoughtful feedback, and learn from colleagues with relevant expertise.
Take ownership of identifying important work and driving initiatives forward.
Interview users, analyze feedback, and help prioritize the product roadmap.
Set up, run, and synthesize user research studies to inform use cases and product improvements.
Design and prototype novel interfaces and interaction patterns that make building software more intuitive, efficient, and effective.