Product Manager 2

NetBrain•Burlington, MA
•$95,000 - $115,000

About The Position

NetBrain is seeking a technically strong, collaborative Product Manager to connect product, marketing, and go-to-market teams. The role translates product strategy into clear positioning, leads cross-functional launches, and helps ensure the no-code network automation platform meets customer needs and market opportunities. The Product Manager will own a defined product area, guide its direction, and maximize its impact in a fast-moving, AI-driven environment. The position covers discovery and research, feature planning and delivery, stakeholder communications, launch readiness, quality validation, and post-release measurement. The Product Manager works closely with Engineering, Design, QA, Product Marketing, Customer Success, Sales, and Support, and performs other related responsibilities as assigned.

Requirements

  • Bachelor’s degree in Business, Computer Science, Engineering, or a related field, or equivalent practical experience.
  • At least 2 years of professional experience in product management or a closely related role, such as product operations, business analysis, technical program management, or solutions consulting, at a software or technology company.
  • Experience taking features from idea through launch with an engineering team, including writing requirements and prioritizing a backlog.
  • Strong analytical and problem-solving skills, including comfort using data to evaluate decisions and measure outcomes.
  • Strong written and verbal communication skills and ability to explain technical concepts to diverse audiences.
  • Ability to collaborate across Engineering, Design, Sales, Marketing, and Support and influence without direct authority.
  • Ability to manage multiple priorities and deliver with limited supervision.
  • Proficiency with product and collaboration tools, such as Jira, roadmapping tools, spreadsheets, and presentation software.
  • Interest in networking, IT operations, or automation.

Nice To Haves

  • Experience with SaaS, enterprise software, or AI/automation products.
  • Familiarity with networking or IT operations concepts.
  • Experience with product analytics tools.

Responsibilities

  • Own the roadmap and backlog for a defined product area, balancing customer needs, technical constraints, and business priorities.
  • Conduct customer, market, and competitive research, identify problems worth solving, and turn findings into recommendations.
  • Write user stories, requirements, and acceptance criteria; maintain feature documentation and internal knowledge resources.
  • Gather and synthesize feedback from customers, Sales, and Support, and translate it into prioritized product improvements.
  • Partner with Engineering, Design, and QA through planning, development, and release; track progress, manage scope trade-offs, and remove blockers.
  • Maintain roadmaps and timelines and keep stakeholders informed about status, risks, and changes.
  • Lead launches for small and mid-sized features and support major launches with Product Marketing and Customer Success, including launch readiness, internal enablement, and customer-facing documentation.
  • Validate features against requirements, triage issues with QA and Engineering, and ensure releases meet usability and quality standards.
  • Define feature success metrics, analyze usage and adoption data, and use results to guide iteration.
  • Stay current on network automation, competitors, and AI trends affecting the product area.
  • Perform other related responsibilities as assigned.

Benefits

  • Potential bonus.
  • RRSP.
  • Medical and dental coverage.
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