Product Manager, HR & Benefits

Employee Navigator•Bethesda, MD
•Onsite

About The Position

Employee Navigator is seeking an experienced Product Manager with a technical background to own key features of its Human Resources and Benefits systems. The company’s platform helps brokers, insurance carriers, payroll providers, and employers manage benefits administration, employee onboarding, and other HR tasks. The role contributes to a multi-sided B2B platform that aims to transform the industry through the automation and standardization of digital enrollments. The Product Manager will help evolve the HR and Benefits feature set of the benefits administration platform, balancing customer and stakeholder input with the needs of a growing, profitable business. This role calls for someone who can think strategically while working through detailed product problems, remain persistent while solving complex challenges, and respond thoughtfully to new ideas and potential solutions. This is an onsite role, not a remote role.

Requirements

  • At least 5 years of product management or related experience.
  • Experience ideally developing customer-facing web applications, managing technical aspects of a solution, or working on a SaaS application.
  • Passion for detailed feature design and problem-solving.
  • Ability to translate high-level requirements into detailed product specifications.
  • Strong problem-framing and analytical skills, focused on innovative software solutions for complex business problems.
  • Strong verbal and written communication skills, with demonstrated experience engaging and influencing senior executives.
  • Experience pulling data using SQL and using data to tell a story.
  • Ability to manage complex initiatives with limited supervision.
  • Bachelor's degree.

Nice To Haves

  • Experience in the benefits industry; experience digitizing a similar B2B supply chain in a similarly complex industry is also an advantage.
  • A minimum of 3–5 years of experience in health, life, or disability insurance is preferred.
  • Product Management Certification.

Responsibilities

  • Translate business and conceptual user requirements into functional requirements for developers to implement and QA to test.
  • Lead strategic discussions, with assistance, to further product evolution.
  • Manage inputs from multiple sources to identify and prioritize software development efforts in support of the strategy, including new features and maintenance.
  • Analyze business problems by outlining issues, reconciling conflicts, identifying opportunities, and documenting solutions.
  • Help refine and execute the product vision and strategy for the benefits administration platform’s HR and Benefits feature set.
  • Conduct research with partners and across the industry to inform detailed business solutions.
  • Plan application feature development and ensure timely delivery.
  • Anticipate risks and determine appropriate mitigation plans.
  • Research and maintain an understanding of the competitive landscape.
  • Work with partners and internal support teams to evaluate usage feedback.
  • Define and track success metrics.
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