Product Manager
About The Position
HealthEdge is seeking an experienced Product Manager to lead the strategy and delivery of the new HealthRules Payer (HRP) WebUI, a modern web-based interface replacing the legacy desktop client. This highly visible, ground-up modernization effort spans the HRP platform. The Product Manager will own the roadmap, requirements, and user experience direction for configuration analysts, claims administrators, and health plan operations users transitioning to the WebUI. The role balances healthcare claims administration domain knowledge with product management fundamentals and close partnership with UX and engineering. The Product Manager will guide tradeoffs involving usability, performance, and migration sequencing, and will support customer adoption through discovery, migration planning, testing, and phased rollouts. The position is remote in the US and is full-time and permanent.
Requirements
- At least 5 years of product management experience, including ownership of roadmap, requirements, and delivery for enterprise software products.
- Direct experience in healthcare claims administration, core administrative processing systems (CAPS), or payer operations.
- Demonstrated ability to translate complex legacy desktop workflows into modern web-based user experiences.
- Strong analytical and prioritization skills, including experience balancing competing stakeholder needs across customers, sales, and engineering.
- Excellent written and verbal communication skills, including presenting roadmap and product decisions to executive and customer audiences.
- Bachelor’s degree in business, health administration, computer science, or a related field, or equivalent practical experience.
Nice To Haves
- Experience with UI/UX development, design systems, or front-end web technologies sufficient to engage credibly with designers and engineers on interaction design tradeoffs.
- Hands-on familiarity with HealthRules Payer or a comparable core administrative processing system.
- Experience leading legacy-to-web application migrations or platform modernization initiatives.
- Experience with Agile/Scrum product delivery methodologies.
Responsibilities
- Own the HRP WebUI product roadmap and backlog, prioritizing feature parity, usability improvements, and new capabilities compared with the legacy desktop application.
- Define requirements, workflows, and acceptance criteria for web-based configuration and claims administration screens in partnership with UX designers and engineering leads.
- Lead discovery with configuration analysts, claims administrators, and health plan operations users to understand legacy workflows and translate them into modern web experiences.
- Develop and communicate a migration strategy and sequencing plan for moving customers from the legacy desktop application to the WebUI with minimal disruption.
- Partner with UX/UI designers on interaction design, navigation patterns, and accessibility standards.
- Collaborate with engineering during sprint planning, backlog grooming, and release cycles to support timely, high-quality delivery.
- Define and track WebUI adoption, performance, and user satisfaction metrics, using data to inform prioritization.
- Serve as the subject matter expert on HRP WebUI capabilities for sales, implementation, and customer success teams, including customer and prospect conversations.
- Manage stakeholder communication and expectations across customers, executives, and cross-functional teams regarding the roadmap and release timing.
- Support user acceptance testing, pilot programs, and phased rollouts to validate the WebUI against real-world claims administration workflows.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
