Product Manager (Canada Remote)/Gestionnaire de Produit (Télétravail au Canada)

First Advantage

64d • $90,000 - $110,000 • Remote

About The Position

Product Manager
At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness.

Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.
We are seeking a Product Manager to be accountable for the full end to end lifecycle of portfolio of products, specifically for new strategic clients including vision, charter, planning, requirements, stories, development, testing, integration (FA or partner systems), deployment, usage, adoption, client satisfaction and continuous improvement.

What We Do:
We are on the frontline of recruitment enabling organizations to Hire Smarter. Onboard Faster™ First Advantage is an HR Tech company delivering innovative solutions and insights to enable our clients to manage risk and hire the best talent. Leveraging an advanced technology platform, First Advantage builds fully scalable, configurable screening programs that meet the unique needs of over 30,000 clients. Headquartered in Atlanta, GA and with an internationally distributed workforce spanning 17 countries with about 5,000 employees, First Advantage performs over 100 million screens in over 200 countries and territories annually.

Who You Are:

You are self-motivated and ready to “roll up your sleeves." While you are an independent contributor, you are also collaborative. You can spearhead a project and see it through from start to completion.
As a team player, you navigate cross-functional teams and work well with team members in other business units and departments toward a common goal.
An Innovator you see gaps in current processes or workflows as an opportunity to improve and try something new.
A lifelong learner and always seeking out opportunities to learn and upskill, you understand the importance of thorough and secure screenings and are interested in the Human Capital sector and the confluence of people, process, and technology.

What You'll Do
A successful Product Manager will be the facilitator and planner for all aspects of Canadian products and will drive the activities of the corresponding teams who will build, integrate or enhance any new or existing products in their respective portfolio aligned to the product roadmap using Agile methodology. The Product Manager will also co-ordinate & initiate appropriate vertical / product strategy coupled with the right POD with QA, Scrum Master, Architects and Developers. They will maximize product reusability and repeatability & focus on revenue growth to enable new logo strategic client acquisitions, improved customer experience & teamwork. More specifically, the individual in this role will:
Maintain ownership of product planning, development, and lifecycle management, providing guidance and direction to cross-functional teams to execute against product milestones
Collaborate with internal and external stakeholders to translate business requirements, breaking them down into epics, themes, and features and creating actionable user stories with acceptance criteria for the design team to conceptualize and the development team to implement
Validate specifications with internal and external stakeholders to ensure they are consistent with articulated business requirements and deliver the expected results
Document new features and communicate functionality to end users
Actively measure and analyze existing products for opportunities to innovate and improve
Integrate performance metrics, usability studies, research and market analysis into product requirements to enhance user satisfaction
Demonstrate a willingness to experiment, iterate, innovate, and fail quickly
Collaborate with sales, customer success managers, solution experts, technical experts and partners across multiple functions and geographic locations to present and position current and future product offerings
Provide dedicated product leadership for the Canada region, ensuring local time zone coverage and alignment with local market needs
Understand and advocate for the unique requirements of the Canada market, ensuring platforms and solutions are adapted appropriately
Strengthen partnership with internal Canadian teams to ensure the teams maximize each other’s platform capabilities
Serve as the primary product liaison for regional stakeholders, providing visibility and prioritization of initiatives specific to Canada
Identify and deliver product changes required to localize EA and SD platforms for the region, including compliance, regulatory and new opportunities
Support the growth of the Canada business
Share regional insights and learnings with global product teams to inform platform strategy and encourage cross-regional alignment

What You May Need to be Successful:
Bachelor’s Degree in a business or technology field, advanced business degree (MBA preferred).
Minimum 3+ years in a product role for a product that handles over $20M in revenue at an org over $1B in revenue
Practical Agile experience - not certifications but actual experience inside an organization in transition for at least 5 years
Language: English
Strong Technical skills - can speak with and motivate the development team with ideas and thoughts
Must be proficient in PPT and FA road mapping tools – JIRA and others
Automation and lean six sigma knowledge and work experience is a plus
Why First Advantage is Your Next Big Career Move
First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experiences, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact.
Additional benefits offered to our eligible people include:
Ability to work remotely with occasional business travel
Medical, Vision, and Dental
RRSP with an employer match
Competitive and flexible Paid Time Off (PTO)
Access to new tech and growth opportunities, and leaders who want to see you succeed!

Language Requirements:
As our operations serve a global and diverse client base, including both English and French speaking clients, this role requires proficiency in English in addition to French to support accurate communication, consistent service quality, and effective cross‑regional operations.
What Are You Waiting For? Apply Today!
You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!

This position is a replacement role for an existing vacancy.
Applications are processed through an Applicant Tracking System (ATS), and while automation helps with organization, all decisions include meaningful human involvement which is maintained throughout the hiring process.

The base salary range for this position is approximately $90,000-$110,000 CAD. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process

First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law. If you require accommodation at any stage of the hiring process, please let us know. We will work with you to meet your needs.

Requirements

• Bachelor’s Degree in a business or technology field, advanced business degree (MBA preferred).
• Minimum 3+ years in a product role for a product that handles over $20M in revenue at an org over $1B in revenue
• Practical Agile experience - not certifications but actual experience inside an organization in transition for at least 5 years
• Language: English
• Strong Technical skills - can speak with and motivate the development team with ideas and thoughts
• Must be proficient in PPT and FA road mapping tools – JIRA and others
• As our operations serve a global and diverse client base, including both English and French speaking clients, this role requires proficiency in English in addition to French to support accurate communication, consistent service quality, and effective cross‑regional operations.

Nice To Haves

• Automation and lean six sigma knowledge and work experience is a plus

Responsibilities

• Maintain ownership of product planning, development, and lifecycle management, providing guidance and direction to cross-functional teams to execute against product milestones
• Collaborate with internal and external stakeholders to translate business requirements, breaking them down into epics, themes, and features and creating actionable user stories with acceptance criteria for the design team to conceptualize and the development team to implement
• Validate specifications with internal and external stakeholders to ensure they are consistent with articulated business requirements and deliver the expected results
• Document new features and communicate functionality to end users
• Actively measure and analyze existing products for opportunities to innovate and improve
• Integrate performance metrics, usability studies, research and market analysis into product requirements to enhance user satisfaction
• Demonstrate a willingness to experiment, iterate, innovate, and fail quickly
• Collaborate with sales, customer success managers, solution experts, technical experts and partners across multiple functions and geographic locations to present and position current and future product offerings
• Provide dedicated product leadership for the Canada region, ensuring local time zone coverage and alignment with local market needs
• Understand and advocate for the unique requirements of the Canada market, ensuring platforms and solutions are adapted appropriately
• Strengthen partnership with internal Canadian teams to ensure the teams maximize each other’s platform capabilities
• Serve as the primary product liaison for regional stakeholders, providing visibility and prioritization of initiatives specific to Canada
• Identify and deliver product changes required to localize EA and SD platforms for the region, including compliance, regulatory and new opportunities
• Support the growth of the Canada business
• Share regional insights and learnings with global product teams to inform platform strategy and encourage cross-regional alignment

Benefits

• Ability to work remotely with occasional business travel
• Medical, Vision, and Dental
• RRSP with an employer match
• Competitive and flexible Paid Time Off (PTO)
• Access to new tech and growth opportunities, and leaders who want to see you succeed!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level