Product Manager, National Center for Clinical Trials (NCCT)

Advocate Health and Hospitals Corporation • Charlotte, NC

3d • Remote

About The Position

The NCCT Product Manager advances the National Center for Clinical Trials’ mission by leading the design and evolution of technology-enabled business capabilities. Reporting to the Vice President and Head of Technology & Transformation, the role works with cross-functional leaders at the intersection of business strategy, process design, and technology execution to focus organizational efforts and achieve measurable outcomes.

The Product Manager defines, executes, and delivers product strategy and roadmap initiatives that drive business growth and customer value, bridging business stakeholders, engineering, design, and operations. The role leads product lifecycle activities from ideation through launch and ongoing optimization, and may mentor junior team members and influence cross-functional decision-making.

This role focuses on transforming how work is performed and how the organization operates, rather than external products or feature delivery. It defines future-state processes enabled by technology, data, and AI; translates business needs into high-value solutions; and partners with shared technology and informatics teams to deliver them.

Requirements

• Bachelor’s degree in business, technology, engineering, or a related field.
• At least 7 years of product management experience, with significant focus on transforming business operations and workflows.
• Proven experience leading complex products, platforms, or digital solutions.
• Track record of designing technology-enabled, data-driven, efficient, and scalable workflows.
• Track record of successful product adoption and customer satisfaction.
• Strong strategic thinking, analytical, problem-solving, and decision-making skills.
• Strong knowledge of agile, scrum, or similar product management methodologies.
• Excellent stakeholder influence skills to build trust and drive alignment.
• Proficiency in product and data platforms and analytics.
• Ability to adapt in an evolving environment.

Nice To Haves

• Experience within healthcare, clinical research, life sciences, or regulated industries.
• Experience operating in a heavily matrixed organization.
• Experience managing SaaS, enterprise software, or digital products.
• Experience helping make build-versus-buy decisions from a product portfolio perspective.

Responsibilities

• Design future-state business capabilities enabled by technology, data, and AI; identify opportunities beyond incremental improvements; redesign workflows; and challenge legacy processes and assumptions.
• Define and communicate product vision, strategy, and long-term roadmaps in alignment with organizational goals and business priorities.
• Develop business cases and prioritize investments based on customer impact and return on investment.
• Create, maintain, and communicate product roadmaps; prioritize features, enhancements, and technical investments using data and stakeholder input; balance short-term needs with long-term objectives; and manage product backlogs and documentation.
• Engage customers, users, and stakeholders to understand needs and pain points; analyze feedback, usage patterns, and market trends; translate insights into requirements; and monitor competitors and emerging technologies.
• Collaborate with engineering, UX/UI design, operations, and support teams, and lead product planning, development, testing, launch, and post-launch activities.
• Facilitate stakeholder alignment and decision-making, and manage risks, dependencies, and trade-offs throughout the product lifecycle.
• Define product requirements, acceptance criteria, and success metrics; track performance through KPIs and analytics; measure business outcomes; optimize based on data; and support product launches and adoption.
• Mentor Product Managers, Business Analysts, and Project Managers as necessary; foster a customer-centric, data-driven product culture; influence senior leadership through recommendations and insights; and champion agile product development methodologies and best practices.

Benefits

• Paid time off programs.
• Medical, dental, vision, life, and short- and long-term disability benefits.
• Flexible spending accounts for eligible health care and dependent care expenses.
• Adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Competitive compensation, premium pay for eligible positions, incentive pay for select positions, and opportunity for annual performance-based increases.
• Career development programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior