Product Manager, Workplace Platforms, Vice President

Morgan StanleyCalgary, AB
Onsite

About The Position

Workplace Platforms is a division within Morgan Stanley Wealth Management Platforms, comprised of the digital platforms supporting the Morgan Stanley at Work businesses—including Equity Compensation, Retirement Plan Solutions, and Deferred Compensation. The Workplace Platforms team drives and defines the digital and online experience for wealth management and corporate clients. The overall mission of the division is to create a best-in-class experience for both corporate clients and their employees (“participants”) as we engage them throughout their financial life journey, ultimately leading to a deepening of their Morgan Stanley Wealth Management relationship. The Workplace Platforms team defines and drives the digital, online and mobile customer experience for corporate clients and their employees. As a Product Manager, you will be responsible for contributing to the strategy to deliver a best in class experience for workplace participants. More specifically, you will be responsible for supporting and delivering on the division’s top initiative, Unified Participant Experience, whereby all stock plan participants will be given the same online customer experience for Shareworks and Equity Edge Online corporate clients.

Requirements

  • 5+ years as a product owner/manager/analyst
  • 5+ years of experience with technology development process and lifecycle (Agile/Waterfall)
  • Strong understanding of the corporate stock plan business and operating paradigms
  • Excellent interpersonal and communication skills with ability to build relationships with stakeholders across the organization
  • Ability to gather and synthesize information from multiple stakeholder groups (including end users) to enable decision making
  • Strong analytical and problem-solving skills, with the ability to take a problem statement and solution it with a set of clear and concise business rules

Responsibilities

  • Collaborate with a variety of internal stakeholders, including technology, UX, operations, sales support, risk, legal and compliance, to communicate changes, coordinate deliverables, track and report on progress.
  • Write requirements/epics/stories and work closely with technical delivery managers and development team to ensure that user stories are delivered on time and within scope
  • Work with cross functional teams to design and develop new features and enhancements
  • Identify and prioritize features based on customer needs, business goals, and market trends
  • Contribute to and maintain key strategic presentation materials used to inform executive decision-making
  • Ensure appropriate implementation of risk controls based on control partner (e.g., legal & compliance) input
  • Analyze product performance and customer feedback to make data-driven decisions about product improvements and new features

Benefits

  • Comprehensive employee benefits and perks in the industry
  • Opportunity to move about the business for those who show passion and grit in their work
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