About The Position

Morgan Stanley is building a digital cash management platform that gives clients self-service capabilities to manage wealth and personal finances in one centralized location. The Digital Platforms team is pursuing a multi-year growth plan to deepen client engagement across channels and expand cash management products as part of its integration with ETRADE. The Product Manager will work on technology initiatives to bring products to market across Morgan Stanley and ETRADE client-facing web and mobile platforms, with a focus on funding flows. The role collaborates with digital Product Managers and cross-functional partners in design, engineering, operations, legal, risk, compliance, fraud, and business to define product strategy and develop, launch, and enhance the platform for customers. The position involves designing and improving banking technology, defining product requirements and user stories, conducting end-user research and testing, using data to inform requirements and wireframes, supervising test plans, and reporting findings, project updates, and adoption metrics to leadership and stakeholders. The Product Owner works in Agile product management teams and helps drive decisions across cross-functional groups.

Requirements

  • At least 3 years of technology product management or software development experience.
  • BA/BS degree required.
  • Understanding of banking deposit products, payments, systems, and developing technology in this area.
  • Experience with software delivery methodologies, including Agile.
  • Strong attention to detail in technical and non-technical work.
  • Understanding of the retail banking space and emerging technologies.
  • Deep understanding of web and mobile technologies.
  • Focus on usability and an eye for design.
  • Strong relationship-building capabilities with internal and external partners.
  • Self-motivated and independent, with comfort working in a fast-paced environment.
  • Strategic thinking and ability to define and evaluate problems and solutions and translate goals into specific project tasks.
  • Strong written, verbal, and presentation communication skills.
  • Strong sense of ownership and accountability.

Nice To Haves

  • Professional experience in consumer technology, banking, wealth management, or a top-tier consulting firm focused on digital strategy.
  • Experience driving decision-making across cross-functional groups.

Responsibilities

  • Design new and improved banking technology for clients, including mobile apps and websites.
  • Design innovative products with competitive advantages.
  • Work with technology, business, and operations partners to define and write requirements and user stories.
  • Conduct end-user research and use data analysis to inform requirements and wireframe design.
  • Engage in end-user testing and supervise execution of test plans.
  • Develop testing strategies.
  • Present findings, project updates, and engagement and adoption metrics to executive leadership and key stakeholders.
  • Collaborate with design, research, technology, legal, and compliance teams in Agile product management teams.
  • Help define and drive digital product strategy and develop, launch, and enhance the platform.

Benefits

  • Comprehensive employee benefits and perks.
  • Potential commission earnings, incentive compensation, discretionary bonuses, and other short- and long-term incentive packages, depending on the position.
  • Opportunity to move about the business.
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