Digital Banking Product Manager – Assistant Vice President

Morgan Stanley•Purchase, NY
•$85,000 - $185,000

About The Position

Morgan Stanley’s Wealth Management Platforms organization manages digital banking and cash management platforms across Wealth Management channels and client segments. The Digital Platforms Team is seeking a Product Manager to help scale the platform and deliver new products for Morgan Stanley and ETRADE client-facing web and mobile experiences. The role partners with digital product owners and colleagues across design, engineering, operations, legal, risk, compliance, fraud, and business teams to define product strategy and develop, launch, and enhance the platform for customers. The Product Manager serves as product owner for a digital agile team delivering bank product features and experiences in line with audience needs and product strategy. The role includes shaping digital strategy and new banking products, managing and prioritizing backlogs, defining requirements and user stories, using user research and data analysis to inform requirements and wireframes, planning and overseeing testing, and presenting findings, project updates, and engagement and adoption metrics to leadership and stakeholders. The team works using Agile Scrum with shared ownership and accountability.

Requirements

  • At least 3 years of experience in banking and/or software development.
  • Understanding of banking deposit products, systems, trends, and developing technology in the space.
  • Experience with software delivery methodologies, including Agile.
  • Bachelor of Arts or Bachelor of Science degree required.
  • Strong attention to detail in technical and non-technical work.
  • Understanding of retail banking and emerging technologies.
  • Deep understanding of web and mobile technologies.
  • Focus on usability and an eye for design.
  • Excellent relationship-building capabilities with internal and external partners.
  • Self-motivated and independent, with comfort working in a fast-paced environment.
  • Strategic thinking and ability to define and evaluate problems and solutions and translate goals into specific project tasks.
  • Excellent written, verbal, and presentation communication skills.
  • Highly developed ownership and accountability for work.

Nice To Haves

  • Professional experience in consumer technology, banking, wealth management, and/or a top-tier consulting firm focused on digital strategy.

Responsibilities

  • Own a digital agile team’s delivery of bank product features and experiences aligned with audience needs, product strategy, and vision.
  • Lead digital strategy and design innovative banking products with competitive advantages.
  • Develop new banking technology and improve existing experiences across mobile apps, websites, and other client-facing platforms.
  • Manage and groom backlogs to maintain a healthy pipeline and deliver prioritized projects on time.
  • Work with technology, business, and operations partners to define requirements and write user stories.
  • Conduct end-user research and use data analysis to inform requirements and wireframe design.
  • Design testing strategies, engage in end-user testing, and supervise execution of test plans.
  • Present findings, project updates, and engagement and adoption metrics to executive leadership and key stakeholders.
  • Work within Agile Scrum methodology and share ownership and accountability for deliveries.

Benefits

  • Morgan Stanley-sponsored benefit programs and employee benefits and perks; specific benefits are not itemized.
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