Product Manager - Assistant Vice President

Morgan Stanley • New York, NY

7h • $85,000 - $140,000

About The Position

Morgan Stanley Wealth Management Platforms is seeking a motivated Product Manager at the Assistant Vice President level to help define, build, and review end-to-end digital service communication experiences for Morgan Stanley and ETRADE clients. The role supports online and mobile experiences across self-directed and advised products, including brokerage, retirement, banking, and stock plan services. The successful candidate will focus on delivering a high-quality client experience, understanding the competitive landscape, and driving data-informed improvements through collaboration across the firm.

The role leads product development from problem definition and solution discovery through launch and ongoing optimization. It includes managing the product roadmap and prioritized feature backlog, coordinating with technology, service, UX, Legal, Risk, Compliance, Data, and Digital Product teams, and tracking KPIs for continuous improvement of client service and support. The Product Manager also manages stakeholder requirements and delivery risks, and plans and facilitates business reviews and project update forums.

Morgan Stanley describes a collaborative and inclusive work environment and offers employee benefits and perks. Base pay is expected to be $85,000–$140,000 per year at commencement, with final pay determined individually. Total compensation may also include incentive compensation, discretionary bonuses, other incentive packages, and sponsored benefit programs.

Requirements

• At least 5 years of experience managing digital web or mobile products.
• A record of successful program delivery, thought leadership, and stakeholder management.
• Bachelor’s degree.
• Agile development experience.
• Strong critical-thinking, written and verbal communication, and organizational skills.
• Curiosity, analytical ability, and a data-driven approach.
• Self-starter with entrepreneurial drive and demonstrated ability to identify and solve critical problems and achieve stretch goals.
• Experience collaborating with UI/UX designers and developers to deliver client-friendly products and user experiences.
• Ability to articulate complicated concepts and willingness to learn technical details.
• Deep familiarity with customer service processes.
• Exceptional communication and relationship-building skills, including the ability to interact at multiple organizational levels and tailor messaging appropriately.
• Strong presentation and PowerPoint skills.

Nice To Haves

• Finance industry experience, particularly in investments.

Responsibilities

• Lead the product development life cycle, including problem definition, solution discovery, and post-launch results optimization.
• Use product usage, client feedback, competitive intelligence, and business intelligence to inform decisions.
• Build and maintain a prioritized feature backlog in Jira and define the product roadmap with stakeholders, aligning on impact and delivery timelines.
• Prioritize work using a metrics-driven framework that balances value and resource investment.
• Own key performance indicators (KPIs) for continuous optimization of client service and support.
• Collaborate with business, technology, UX, customer service, Operations, Legal, and Compliance stakeholders to elicit requirements.
• Identify risks and issues that may affect roadmap delivery and develop mitigation strategies proactively.
• Plan, prepare materials for, execute, and follow up on business reviews and project update forums.

Benefits

• Employee benefits and perks are described as comprehensive and attractive; specific benefits are not listed.
• Compensation may include commission earnings, incentive compensation, discretionary bonuses, and other short- and long-term incentive packages.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager