Vice President, Product Manager
About The Position
As a Vice President Product Manager on the Payment Experiences and Services team, you will own and evolve payment platform capabilities supporting multiple customer experiences and servicing solutions. You will identify reusable capabilities, define product roadmaps, and drive delivery using agile practices. You will partner with product, engineering, architecture, operations, risk, and business stakeholders to build scalable solutions that improve speed, reliability, and reuse. Data, analytics, and AI-enabled tools will inform prioritization, execution, adoption, and operational effectiveness. The role also supports governance, issue management, controls, and continuous improvement.
Requirements
- At least 7 years of experience in product management, payments, financial services, technology, or a related discipline.
- Bachelor’s degree required.
- Experience managing platform products, APIs, shared services, or enterprise capabilities.
- Experience defining product strategy and executing delivery through agile methods.
- Experience managing product backlogs, roadmaps, prioritization approaches, and stakeholder expectations.
- Understanding of software development processes and experience partnering with engineering teams through delivery.
- Ability to navigate complex business and technology environments while balancing competing priorities.
- Demonstrated written, verbal, and presentation communication skills.
- Demonstrated analytical and problem-solving skills, including using data to inform decisions.
- Experience influencing and aligning stakeholders across a matrixed organization.
- Experience using data, analytics, and AI-enabled tools to improve productivity and business outcomes.
- Must be authorized to work for any employer in the US; immigration sponsorship or transfer of sponsorship is not available.
Nice To Haves
- Advanced degree.
- Experience supporting payment platforms, transaction processing, digital experiences, or servicing capabilities.
- Experience owning products used by multiple consumer groups and business partners.
- Experience leading modernization, transformation, or large-scale strategic initiatives.
- Experience using AI tools for analysis, documentation, prioritization, workflow automation, and decision support.
- Track record of delivering platform capabilities that drive adoption across multiple teams and business functions.
Responsibilities
- Own a portfolio of payment platform capabilities supporting customer experiences, servicing solutions, and strategic initiatives.
- Identify and deliver reusable, scalable platform capabilities for multiple products and channels.
- Partner with product, engineering, architecture, operations, risk, and business stakeholders to define and prioritize features.
- Define product strategy, roadmaps, and delivery plans aligned with user needs and business outcomes.
- Manage and prioritize product backlogs to focus delivery on the highest-value outcomes.
- Maintain product documentation and author epics, features, user stories, and acceptance criteria.
- Participate in agile ceremonies, including sprint planning, refinement, reviews, and retrospectives.
- Collaborate with engineering and architecture to deliver resilient, well-governed platform solutions.
- Evaluate integration requests and new opportunities, reusing existing capabilities where appropriate.
- Use data, analytics, and AI-enabled tools to improve analysis, requirements, prioritization, reporting, and operational effectiveness.
- Support operational excellence through governance, issue management, controls, and continuous improvement practices.
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What This Job Offers
Job Type
Full-time
Career Level
Executive
