Product Manager - Software Portfolio

Toshiba Global Commerce Solutions - External•Durham, NC

2d•Onsite

About The Position

Toshiba Global Commerce Solutions is seeking a Product Manager to own a defined area within the ELERA Commerce Suite, our flagship software offering. You will report to a Sr Manager | ELERA Portfolio Owner and collaborate with other Product Managers to serve major global retailers and the broader retail market. Your role involves owning business justifications and market positioning for offerings within the ELERA Portfolio, identifying common customer needs, and advocating for investment. You will define the product strategy, including capabilities, roadmap, and priorities, articulating the 'WHAT' and the 'WHY' to customers, sales, and executives. This includes authoring business requirements documents and creating clickable prototypes, potentially accelerated by AI, to communicate product direction to engineering and stakeholders.

Requirements

Bachelor’s degree with 10+ years of experience, or equivalent combination.
Demonstrated ownership of a product, product area, or major business problem, with accountability for business outcomes rather than for defining or delivering a feature list
A track record of defining product direction from customer and market evidence, including examples where you decided what not to build
Substantial written work product — requirements, business cases, or product strategy documents you personally authored
Experience working directly with enterprise customers and with senior internal stakeholders, including the ability to hold a position under pressure and negotiate to a decision
Hands-on use of AI tooling to produce real work products, with specific examples of what you made and how. Articulate specific examples of product requirements and UX prototyping through the use of AI.
Evidence that you teach yourself new capability on your own initiative. This matters more to us than any particular tool on your resume because the tooling will change again.
8+ years in product management and demonstrated product ownership and accountability

Nice To Haves

Point-of-sale, retail technology, or enterprise commerce domain experience
Demonstrated proficiency with AI tools and clear articulation of governance and quality standards around its use
Experience creating or directing clickable prototypes as part of a product definition process
Experience operating within a defined portfolio governance model — prioritization rubrics, capacity tradeoffs, and formal change control
Experience managing a portfolio of offerings where prioritization and resource allocation must be defended

Responsibilities

Engage retailers, sales, partners, and market research directly to understand the business problems behind what customers ask for — and frame those problems rather than simply receive them.
Generalize across customers. Identify the patterns that make a capability worth building once and delivering to many and distinguish those from work that is specific to a single retailer.
Own the business justification for your offerings — opportunity, value, competitive position, and sizing — and present and defend it through portfolio prioritization.
Define market positioning and value propositions for your offerings, and partner with marketing, sales, and services to carry them to market.
Own and maintain the roadmap and backlog for your offerings, including the prioritization decisions and the tradeoffs behind them.
Author the Business Requirements Document for each product direction you set, covering the WHAT and the WHY, customer and market insights and transcripts, relevant background, assumptions and exclusions, user story breakdown, and acceptance criteria.
Create a working clickable prototype for each product direction, directing AI design and development tooling against our codebase so that engineering and stakeholders can see your intent rather than infer it from a document.
Partner with engineering through the build, clarifying intent as questions arise and confirming that what gets delivered reflects the business case you made.
Lead user acceptance testing and final business acceptance as the engineering cycle closes, validating that the delivered capability meets its requirements and is ready for release to market.
Continuously sharpen how we work. The AI methods that take us from insight to prototype are evolving quickly, and we expect our Product Managers to help push that forward.