Product Manager (NetSuite)

Nassau Candy•Westbury, NY

3d•Hybrid

About The Position

Nassau Candy is a premier manufacturer, importer, and distributor of specialty confections, fine foods, and promotional products. As we continue to scale, we are investing in modern business systems to drive efficiency, visibility, and growth across our manufacturing, distribution, and promotional business lines.

Requirements

Bachelor’s degree in Business, Supply Chain, IT, or related field
5–8+ years of experience in Product Management, Business Systems, or ERP leadership
Hands-on experience with NetSuite or similar ERP platforms
Strong understanding of Food & Beverage operations: Manufacturing (batch production, quality, lot tracking), Distribution and supply chain operations, Trade promotions, pricing, and rebates
Experience writing user stories, managing backlogs, and working in Agile environments

Nice To Haves

NetSuite certifications (SuiteFoundation, ERP Consultant)
Experience working with implementation partners or system integrators
Familiarity with integrations (WMS, EDI, CRM, 3PL, payment gateways, shipping systems)
Experience in multi-entity or global ERP environments

Responsibilities

Define and own the NetSuite product vision aligned to company growth strategy
Develop and maintain a multi-phase product roadmap (implementation + post-go-live)
Identify opportunities to standardize, simplify, and digitize processes
Balance short-term delivery with long-term scalability
Own and manage the NetSuite product backlog across key functions: Manufacturing (production, quality, lot/traceability), Distribution (inventory, warehousing, logistics), Promotional/Souvenir business (pricing, rebates, trade programs)
Translate business needs into user stories, acceptance criteria, and success metrics
Prioritize features based on business value, ROI, and operational impact
Make trade-off decisions between customization and standard functionality
Partner with stakeholders across Finance, Supply Chain, Operations, and Sales
Lead discovery sessions, workshops, and user interviews
Act as the voice of the user to ensure intuitive and effective solutions
Drive alignment on process changes and system capabilities
Work closely with Internal IT and engineering teams and External NetSuite implementation partners
Participate in solution design sessions
Validate proposed solutions and ensure requirements are clearly understood
Accept or reject deliverables based on defined criteria
Define KPIs and success metrics for NetSuite capabilities
Ensure dashboards and reporting support decision-making
Drive data consistency and governance across business units
Leverage analytics to identify continuous improvement opportunities
Champion adoption of new processes and system capabilities
Partner on training strategy and materials
Ensure business readiness for releases
Gather post-launch feedback and drive continuous improvement
Transition from implementation to ongoing product ownership
Manage release cycles, enhancements, and optimization initiatives
Build internal expertise to reduce reliance on external partners
Drive innovation leveraging NetSuite and its ecosystem