Manager, NetSuite

West Monroe•Los Angeles, NY

12h•Hybrid

About The Position

West Monroe is seeking a Manager to join their NetSuite team within the Technology & Experience Practice. This role requires expertise in deploying NetSuite SaaS solutions, deep knowledge of end-to-end business processes, and a proven track record leading complex NetSuite transformation programs. The ideal candidate will combine ERP consulting expertise with a passion for leveraging AI-enabled tools, automation, and analytics to improve project delivery, accelerate business outcomes, and enhance team productivity.

Requirements

Bachelor's degree; equivalent experience considered.
7+ years of experience in a professional services role.
6+ years of ERP implementation and business transformation experience, including years of hands-on NetSuite configuration, administration, or solution delivery experience.
Strong experience implementing, configuring, and optimizing NetSuite SaaS solutions across multiple functional areas, including Financial Management, OneWorld, CRM, Procurement, Inventory Management, Order Management, and SuiteAnalytics.
Demonstrated expertise with advanced NetSuite modules such as Advanced Revenue Management (ARM), SuiteBilling, Advanced Financials, SuiteProjects/OpenAir, Warehouse Management System (WMS), Demand Planning, and Manufacturing, including requirements gathering, solution design, configuration, testing, and user adoption.
Experience with NetSuite integrations, SuiteCloud capabilities, customizations, workflows, reporting, and third-party ecosystem applications.
Experience advising clients on SaaS ERP best practices, business process transformation, and maximizing the value of native NetSuite capabilities while minimizing unnecessary customization.
Demonstrated experience utilizing AI-powered technologies, automation tools, and generative AI platforms (e.g., Microsoft Copilot, ChatGPT, Gemini, or similar tools) to improve project delivery, business processes, and client outcomes.
Proven success leading multiple NetSuite implementation projects, including project planning, scope management, budgeting, stakeholder management, issue resolution, and risk mitigation.
Prior people leadership experience with a passion for coaching, mentoring, and developing team members.
Strong analytical, executive communication, and client relationship management skills; experience supporting M&A-related technology initiatives or ERP transformations is preferred.
Ability to travel up to 30%.
Ability to travel up to 30%+.
Must be eligible to work in the US without sponsorship now or in the future.

Nice To Haves

Experience supporting M&A-related technology initiatives or ERP transformations is preferred.

Responsibilities

Lead NetSuite implementation, optimization, and transformation engagements for middle-market and upper middle-market clients.
Serve as the primary delivery lead, managing client relationships, project governance, scope, budget, risks, and overall engagement success.
Develop implementation strategies, solution architectures, and roadmaps aligned to client business objectives.
Leverage AI-powered tools, automation technologies, and data-driven insights to improve project delivery, documentation, testing, reporting, and operational efficiency.
Provide functional leadership across NetSuite business processes and SaaS modules, including Financial Management, OneWorld, Advanced Revenue Management, SuiteBilling, CRM, Procurement, Inventory, Manufacturing, WMS, and SuiteAnalytics.
Conduct ERP assessments, fit-gap analyses, software selections, NetSuite readiness evaluations, and technology due diligence efforts.
Oversee quality assurance reviews of project deliverables, configurations, integrations, and solution designs.
Develop methodologies, accelerators, AI-enabled delivery assets, and best practices that improve efficiency and consistency across the practice.
Support business development efforts through opportunity identification, proposal development, solution scoping, and partner relationship management.
Mentor, coach, and develop consultants while actively participating in recruiting, hiring, and talent development initiatives.