Manager, NetSuite
West Monroe•Washington, DC
•$147,000 - $198,800•Hybrid
About The Position
West Monroe is currently seeking a Manager to join our NetSuite team within our Technology & Experience Practice. This individual will bring expertise deploying NetSuite SaaS solutions, deep knowledge of end-to-end business processes, and a proven track record leading complex NetSuite transformation programs. The ideal candidate combines ERP consulting expertise with a passion for leveraging AI-enabled tools, automation, and analytics to improve project delivery, accelerate business outcomes, and enhance team productivity.
Requirements
- Bachelor's degree; equivalent experience considered.
- 7+ years of experience in a professional services role.
- 6+ years of ERP implementation and business transformation experience, including years of hands-on NetSuite configuration, administration, or solution delivery experience.
- Strong experience implementing, configuring, and optimizing NetSuite SaaS solutions across multiple functional areas, including Financial Management, OneWorld, CRM, Procurement, Inventory Management, Order Management, and SuiteAnalytics.
- Demonstrated expertise with advanced NetSuite modules such as Advanced Revenue Management (ARM), SuiteBilling, Advanced Financials, SuiteProjects/OpenAir, Warehouse Management System (WMS), Demand Planning, and Manufacturing, including requirements gathering, solution design, configuration, testing, and user adoption.
- Experience with NetSuite integrations, SuiteCloud capabilities, customizations, workflows, reporting, and third-party ecosystem applications.
- Experience advising clients on SaaS ERP best practices, business process transformation, and maximizing the value of native NetSuite capabilities while minimizing unnecessary customization.
- Demonstrated experience utilizing AI-powered technologies, automation tools, and generative AI platforms (e.g., Microsoft Copilot, ChatGPT, Gemini, or similar tools) to improve project delivery, business processes, and client outcomes.
- Proven success leading multiple NetSuite implementation projects, including project planning, scope management, budgeting, stakeholder management, issue resolution, and risk mitigation.
- Prior people leadership experience with a passion for coaching, mentoring, and developing team members.
- Strong analytical, executive communication, and client relationship management skills; experience supporting M&A-related technology initiatives or ERP transformations is preferred.
- Ability to travel up to 30%.
- Must be eligible to work in the US without sponsorship now or in the future.
Nice To Haves
- Ability to travel up to 30%+
Responsibilities
- Lead NetSuite implementation, optimization, and transformation engagements for middle-market and upper middle-market clients.
- Serve as the primary delivery lead, managing client relationships, project governance, scope, budget, risks, and overall engagement success.
- Develop implementation strategies, solution architectures, and roadmaps aligned to client business objectives.
- Leverage AI-powered tools, automation technologies, and data-driven insights to improve project delivery, documentation, testing, reporting, and operational efficiency.
- Provide functional leadership across NetSuite business processes and SaaS modules, including Financial Management, OneWorld, Advanced Revenue Management, SuiteBilling, CRM, Procurement, Inventory, Manufacturing, WMS, and SuiteAnalytics.
- Conduct ERP assessments, fit-gap analyses, software selections, NetSuite readiness evaluations, and technology due diligence efforts.
- Oversee quality assurance reviews of project deliverables, configurations, integrations, and solution designs.
- Develop methodologies, accelerators, AI-enabled delivery assets, and best practices that improve efficiency and consistency across the practice.
- Support business development efforts through opportunity identification, proposal development, solution scoping, and partner relationship management.
- Mentor, coach, and develop consultants while actively participating in recruiting, hiring, and talent development initiatives.
Benefits
- medical, dental, vision, and basic life insurance
- company’s 401k plan
- purchase shares from our employee stock ownership program
- eligible to receive annual bonuses
- unlimited flexible time off
- ten paid holidays throughout the calendar year
- ten weeks of paid parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Manager
