Product Leader - NetSuite

RF-SMART•Highlands Ranch, CO

9d•Hybrid

About The Position

As a Product Leader for RF-SMART's NetSuite, you will sit at the intersection of customer insight, business strategy, and engineering execution—turning real-world warehouse problems into product solutions that matter. You'll partner closely with Product Strategy and Engineering to drive innovation in one of RF-SMART's most established and impactful product lines, accelerating delivery while protecting the quality and reliability our customers depend on. This isn't a role for someone who wants to manage a backlog from a distance—you'll be in the details, in the customer conversations. If you're energized by meaningful product work where your decisions create visible impact, this is the right role for you.

Requirements

Clarity from complexity — A proven track record of turning ambiguous business requirements into functional specs that engineering teams can actually build from, with results to show for it
Full product lifecycle ownership — Experience making strategic prioritization decisions that balance customer value, business impact, and system stability across an active customer base
Communication that creates alignment — Strong written, verbal, and visual communication skills with a demonstrated ability to align technical and business stakeholders without unnecessary back-and-forth
Established product management experience — You know how to balance the tension between innovation and not breaking what already works for real customers in production environments
Working knowledge of ERP systems — Preferably NetSuite—you understand how they're architected, where constraints live, and how integrations behave in practice
An AI mindset you act on — Whether you've integrated AI into a product, used AI tools to meaningfully elevate your own work, or are actively hungry to explore this space, you're ready to help lead the discovery
Self-directed and organized under pressure — You manage competing priorities without losing focus on what matters most, and you don't need a lot of handholding to deliver

Nice To Haves

Familiarity with NetSuite supply chain applications, particularly inventory management and warehouse management modules
A background in supply chain, warehouse operations, or inventory management that gives you genuine industry context—not just theoretical knowledge
Experience coordinating or contributing to product documentation for complex technical functionality
A degree in business, supply chain, computer science, or equivalent hands-on experience that demonstrates analytical thinking and domain fluency

Responsibilities

Turn strategy into velocity — Translate strategic goals into precise functional specs and user stories that give engineering the clarity to build the right thing, fast—reducing rework and keeping sprints focused
Own prioritization without hesitation — Make tough, data-informed calls that balance new feature development, system stability, and customer-reported issues to maximize value at every release
Build relationships that shape the roadmap — Engage directly with customers to surface real-world insights, ensuring the roadmap evolves around what customers actually value—not just what sounds good internally
Partner with engineering for valuable solutions — Collaborate on technical and functional approaches that promote consistent design patterns, reduce maintenance overhead, and fit naturally into warehouse workflows
Align the teams that move the product forward — Connect Engineering, Product Strategy, Sales, and Support to tighten feedback loops and keep everyone building toward the same customer outcome
Bring AI from idea to reality — Actively research and prototype how AI can enhance the WMS experience—from intelligent workflows and predictive insights to process automation—grounded in real customer value, not trend-chasing
Elevate the documentation experience — Partner with Technical Writers to produce content that's accurate, clear, and genuinely reduces the support burden on customers and internal teams
Be the go-to resource for complex use cases — Support Sales, Services, and Support teams on complex customer scenarios, ensuring proposed solutions are viable, scalable, and protect product integrity