Product Manager - Manufacturing Business Systems

Fictiv • Oakland, CA

9d • Hybrid

About The Position

As the Product Manager for Manufacturing Business Systems, you will shape and drive the internal systems that power Fictiv and MISUMI Americas’ manufacturing operations — including PLM, ERP, TMS, MRP, and other business systems we adopt or build over time to support how the business runs. You will contribute to the strategy and roadmap for this systems landscape and own the execution of solutions that deliver against it, balancing customer satisfaction, growth, reliable delivery, and operational efficiency. This role is focused on solution implementation and optimization rather than IT support. You'll identify and validate business opportunities that can be unlocked through technology, partner with engineering to define the right solution, build the business case for the investment, and drive execution from planning through implementation, qualification, and launch. The solutions you contribute to are foundational to the MISUMI Americas manufacturing business - enabling it to scale, deliver differentiated value, and drive growth by serving product innovators.

Requirements

• 3+ years of experience as a product manager, business systems analyst, or application manager working directly on manufacturing business systems such as PLM, ERP, or similar.
• Demonstrated track record of taking business problems or opportunities, translating them into actionable plans, and driving them through to completion.
• Experience navigating systems with interdependencies and integrations, and the ability to manage complex technical landscapes.
• Experience in business analysis, optimizing internal workflows, and considering downstream impact on customers and end users.
• Experience working in Agile environments.
• Practical experience leveraging user insights and metrics to drive strategic decisions.
• Strong analytical skills to break high-level goals into actionable tasks and requirements, synthesizing insights and data to drive high-quality product decisions.
• Excellent written and verbal communication skills, with the ability to rally cross-functional teams behind a product vision, collaborate across multiple time zones, and document decisions clearly.
• Results-driven mindset with a focus on delivering high-quality outcomes within defined timelines.
• Ability to lead and influence without authority: operate proactively, with empathy and accountability.
• Comfortable working, negotiating, and communicating with internal users, customers, vendors, implementation partners, and leadership to develop insights about needs and solutions.

Nice To Haves

• Familiarity with the manufacturing service provider business model (contract manufacturers, job shops, on-demand manufacturing platforms, etc.).
• Experience in manufacturing, supply chains, or industries where intricate processes and logistical considerations are important to product development and delivery.
• Some operating or technical knowledge in one or more manufacturing processes (3D Printing, CNC, Injection Molding, Sheet Metal, etc.).
• Hands-on experience implementing, configuring, or developing on PLM or ERP platforms.

Responsibilities

• Research and evaluate the needs of internal users (operations, finance, supply chain, engineering, IT) to understand priorities and pain points within manufacturing workflows, and assess their feedback on current systems.
• Understand the needs of Fictiv and MISUMI America's customers, and how the workflows and tools used by internal teams shape the experience those customers receive. Use that lens to identify and evaluate opportunities.
• Develop deep knowledge of Fictiv and MISUMI America's PLM, ERP, and other manufacturing business systems — including data models, integrations, and dependencies — and translate that knowledge into product opportunities.
• Assess the needs of our growing network of manufacturing partners where they touch internal systems, and identify opportunities to improve data flow, traceability, and partner experience.
• Contribute to the strategy and roadmap for evolving the manufacturing business systems landscape to support Fictiv and MISUMI Americas’ growth trajectory.
• Analyze, comprehend, and take ownership of the assigned roadmap items related to manufacturing business systems and translate high-level goals into detailed objectives and projects.
• Contribute to building the business case for system investments (new systems, modules, configurations, integrations) and secure alignment on those investments with leadership and stakeholders.
• Develop a framework for tracking input and output metrics that provides a quantitative view of the success and impact of each project.
• Scope and define requirements for each roadmap item to ensure clarity and alignment with product and operational objectives.
• Surface trade-offs between speed of delivery, configuration vs. customization, and long-term scalability of the architecture.
• Proactively identify risks (data, integration, change management) and work with teams to develop mitigation strategies.
• Based on research, analysis, and deep understanding of the problem space, develop conviction in your product initiatives and vision, and communicate them effectively across the business to drive awareness and alignment.
• Build and maintain strong working relationships with stakeholders across operations, finance, supply chain, engineering, IT, and external system implementers and vendors.
• Work with cross-functional partners — software engineering, IT, UX, operations, finance, sales, and marketing — to develop hypotheses and high-impact solutions.
• Lead scoping and prioritization discussions across teams, bringing the right people in at the right time and incorporating their feedback to sharpen the work.
• Use Agile methodologies to organize and manage sprints across development and configuration work.
• Analyze metrics to measure success and optimize systems for business outcomes and strategic priorities.
• Keep stakeholders informed of progress, milestones, risks, and timeline changes as work progresses.
• Partner with development and configuration teams in India and the US, communicating business needs, requirements, and priorities while removing friction where needed.
• Drive launches and go-lives by ensuring the organization is prepared, including training and change management.
• Maintain a daily time overlap with stakeholders in India and China to facilitate communication with collaborating development teams, stakeholders, and users.

Benefits

• We’re actively seeking teammates who: Bring diverse perspectives and experience to our culture and company. Excel at being part of a strong, empathetic team. Thrive in an environment emphasizing respect, honesty, collaboration, and growth. Have an ‘always learning’ mindset that celebrates learning, not just wins. Help us continue to build a world-class organization that values the contributions of all of our teammates We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed