Product Manager I

CargoSprint

3d•Remote

About The Position

The Product Manager I performs defined, repeatable product-management work to enable senior product managers to focus on strategy, customer judgment, and prioritization. The role converts requirements into Jira work, secures and tracks cross-functional approvals, writes acceptance criteria and test cases, and provides Customer Success and Product Marketing with feature value propositions and target audiences. Work is assigned with clear inputs and outputs and is owned by a senior product manager. The role supports products including SprintPay, SprintPass, SprintConnect, and eModal. Responsibilities span discovery and research support; requirements breakdown and traceability; approvals and decision logging; testing and quality; and go-to-market enablement. The Product Manager I sources research participants, prepares outreach materials, synthesizes insights, creates and maintains Jira work items, coordinates stakeholder approvals, designs and runs test cycles, coordinates user acceptance testing, and tracks launch adoption among targeted accounts.

Requirements

1–3 years of experience in a similar role.
Ability to read and interpret product requirements documents, prototypes, research notes, and support tickets and turn them into structured work.
Ability to write clear, testable acceptance criteria and test cases in a consistent format.
Ability to read from and write to Jira, Confluence, Salesforce, HubSpot, and email or chat tools through approved integrations.
Ability to follow a defined process consistently and record work performed.
Ability to recognize ambiguous or out-of-scope inputs and escalate rather than guess.

Nice To Haves

Working knowledge of logistics terms across payments, ocean, air, and drayage operations.
Ability to tailor communication to Legal, Finance, Customer Support, Customer Success, and Product Marketing audiences.
Ability to learn from senior product manager feedback and apply it to later work.

Responsibilities

Source potential research participants matching an ideal customer profile from Salesforce or HubSpot.
Draft interview and survey invitations and discussion guides for senior product manager review and approval.
Consolidate interview notes and survey results into themes and connect them to relevant requirements or design decisions.
Convert product requirements documents or prototypes into structured Jira epics, stories, and tasks, linked to their source requirements.
Write specific, testable acceptance criteria for each work item.
Keep requirements, work items, and acceptance criteria aligned as scope changes, and flag gaps or conflicts to the senior product manager.
Request approvals or alignment from dependencies and stakeholders, including Legal, Finance, and Customer Support, using a standard request with the decision needed, context, and deadline.
Track approval status, follow up on a defined cadence, and escalate overdue items to the senior product manager.
Maintain a development-lifecycle decision log recording each decision, decision-maker, date, rationale, and conditions.
Build test cases from user observations, including interview findings, support tickets, and session recordings, and map them to acceptance criteria.
Run the full test set throughout testing, including before and after reported issues and after fixes are deployed, and record results for each cycle.
Log Jira defects with reproduction steps, expected and actual results, and links to the relevant test cases.
Schedule and track user acceptance testing with participants and compile results for senior product manager sign-off.
Summarize feature value propositions and ideal customer profiles in a consistent one-page format for Customer Success and Product Marketing.
Pull potential target-user lists from Salesforce or HubSpot to support launch campaigns and adoption.
Report adoption among targeted accounts after launch and identify accounts that have not engaged.