Product Manager I

Comfort Systems USA•Houston, TX

About The Position

The Product Manager manages projects, with a focus on data center infrastructure, directing each project from inception through completion. The role serves as the customer advocate and works to ensure on-time delivery within budget. It proactively identifies project problems and helps other departments resolve issues affecting performance. The Product Manager supports proposal development and pricing, helps define project scope and budgets, develops project requirements with customers, and negotiates contract terms. Following project award, the manager serves as the primary customer interface for engineering, delivery, and manufacturing matters. During engineering and fabrication, the role coordinates communications, schedules, suppliers, internal resources, project documentation, and budget reviews, including ETCs and EACs. During installation and construction, the Product Manager coordinates with the Project Engineer and addresses production, purchasing, and production-control issues. The manager handles customer and contractor inquiries, ensures contract deliverables are submitted, coordinates payments, manages scope changes, and protects project cash flow. At startup and closeout, the role coordinates commissioning and training with the Service Department, expedites closeout and retainage release, and initiates a warranty kick-off with the Aftermarket Department. Other responsibilities may be assigned by TAS.

Requirements

Bachelor’s degree in engineering from an accredited four-year engineering program.
At least 5 years of data center project experience.
At least 10 years of construction management experience.
At least 10 years of project management experience, including significant experience in a packaged-equipment environment.
Experience with industrial HVAC, energy service contracting (ESCO), or central refrigeration plants.
Gas turbine power generation experience.
Experience in project cost estimating, project management, and construction management, and familiarity with insurance and bonds.
Sound knowledge of business management principles, practices, and procedures, with strong negotiation skills.
Excellent communication, organizational, and time-management skills.
Ability to develop solutions to technical and commercial issues, set priorities, and work independently.
Ability to build relationships with customers and stakeholders.
Knowledge and hands-on experience managing project scope for data center construction projects, including project management plans, schedules, staffing plans, budgets (ETC/EACs), risk management, project quality, and customer, stakeholder, and vendor management.
Crossover skills in HVAC principles, civil/structural/mechanical design, power wiring, controls architecture, and modular system design and manufacturing.
Proficiency in MS Office, MS Project, and database use.
Familiarity with ANSI, ASME, API, and OSHA standards.

Nice To Haves

P.C. or PE license, or PMP certification.
At least 5 years of experience with internet technology companies.

Responsibilities

Assist the Proposal Department in developing solutions and pricing opportunities.
Guide Sales and Proposal teams in refining project scope and pre-award budgets.
Develop project requirements, divisions of responsibility, and other project-definition submittals with customers.
Negotiate contract terms and conditions with customers.
Assume full customer interface for engineering, delivery, and manufacturing issues at project order and kick-off.
Help define project scope of work, schedule, and budget control during the pre-award stage.
Serve as the primary focal point for written and verbal project communication between TAS and the customer.
Work with the Master Scheduler to establish project schedules and track progress using techniques such as earned value.
Work with suppliers on scope, commercial, and schedule issues.
Orchestrate internal resources needed for project execution, including Materials Management, Document Control, QA/QC, Fabrication, Engineering, and After Market.
Prepare scope-related documents, including Master Document Lists, Divisions of Responsibility, and project requirements.
Conduct periodic project budget reviews and prepare ETCs/EACs.
Coordinate equipment selections with the designated Project Engineer and address production, purchasing, and production-control issues.
Handle inquiries from customers, EPC contractors, and subcontractors, as applicable.
Ensure project deliverables are submitted in accordance with contract requirements.
Coordinate payment issues to maximize cash flow, protect against scope creep, and solicit or prepare project change-order requests.
Coordinate startup, commissioning, and training with the Service Department.
Expedite project closeout and release of retainage.
Implement a warranty kick-off meeting with the Aftermarket Department.
Perform other responsibilities as assigned by TAS.