Product Manager I

Mariner Finance • Nottingham, MD

1d • $73,958 - $105,000 • Hybrid

About The Position

Mariner Finance is hiring a Product Manager I to help guide the development and enhancement of digital products. The role oversees the product lifecycle from ideation through deployment, supporting digital services and solutions that align with user needs and business objectives. The Product Manager I works with cross-functional teams, including engineering, design, marketing, and operations, to improve user experience and deliver successful outcomes. The role also uses market trends and customer feedback to refine products and contribute to the customer experience strategy.

Candidates within a 60-mile radius of the company’s Baltimore or Plano offices are required to work onsite Monday through Thursday. Work hours depend on the business hours of the time zone serviced, and the company may change the work schedule to address business needs, to the extent permitted by law.

Mariner Finance has provided lending options since 1927 and operates coast-to-coast, with physical locations in over half the states. Its customer service focus and relationship-based business model inform the work of this role. The position description notes that duties and responsibilities may change or new ones may be assigned at any time, and that reasonable accommodations may be made for employees with disabilities absent undue hardship.

Requirements

• Bachelor’s degree in Business Administration, Management, Finance, Computer Science, Engineering, or a related field; additional years of experience may substitute for the degree.
• At least one year of experience in product management, project management, or a related role.
• Basic understanding of software development processes and UX/UI design principles.
• Strong organizational skills and meticulous attention to detail.
• Excellent written and verbal communication skills, with the ability to communicate professionally and effectively.
• Ability to work collaboratively and coordinate efforts across multiple teams.
• Proactive, self-motivated, quick to learn, and equipped with strong business aptitude and a positive attitude.
• Proficiency in Microsoft Office Suite.

Nice To Haves

• Experience with product management tools such as Jira, Asana, or Trello.
• Familiarity with Agile methodologies, including Scrum or Kanban.
• Prior experience in consumer lending, financial services, or with leading lenders or lead aggregators.

Responsibilities

• Serve as a liaison between the product team and internal teams, including operations, marketing, and the C-suite, communicating digital product updates, progress, and requirements.
• Assist in managing and prioritizing the backlog for external digital services and solutions, keeping it organized, groomed, and aligned with strategic goals and the broader product vision.
• Support day-to-day digital product development operations by helping remove obstacles and facilitate workflows.
• Participate in scrum ceremonies, including daily stand-ups, sprint planning, sprint reviews, and retrospectives.
• Support the VP of Product in gathering, analyzing, and documenting requirements for digital features and functionalities.
• Translate product requirements into clear user stories with acceptance criteria in collaboration with the development team.
• Conduct basic market research and competitive analysis in consumer lending and financial services, and monitor industry developments for trends and opportunities.
• Participate in product testing, including UAT, provide feedback, and assist with collecting and analyzing customer insights and user feedback.
• Collaborate with engineering, design, operations, marketing, and other teams to support digital product delivery and alignment with Mariner’s relationship-based business model.
• Help track and analyze product performance metrics (KPIs), and develop dashboards and reports to improve visibility into results and identify opportunities for optimization and growth.
• Perform additional functions as needed based on market demand and staffing to deliver consistent, high-quality customer service.

Benefits

• The posting refers full-time employees to the company benefits webpage for benefits information and states that they receive a generous benefits package in addition to monetary compensation; specific benefits are not listed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level