Product Manager I - Knees

Medacta USA, Inc. • Franklin, TN

7d

About The Position

The Product Manager I - Knees is responsible for managing and participating in a broad range of knee marketing and product management activities to achieve the company's marketing, operational, training, financial, and corporate growth objectives. This role will support the organization in executing deliverables required in the product management & development process. This includes achieving business plan projections, customer relationship management, and education for both surgeons and sales personnel. Interfacing with key stakeholders (external, Franklin-based, and Memphis-based), the Associate Product Manager - Knees shall take all appropriate steps to meet customer and sales force expectations and resolve instrument and implant issues that may arise with their product lines.

Requirements

• Bachelor’s Degree in Business Administration, Marketing, Engineering, and/or certification in a medical/clinical profession
• Minimum of 1-3 years’ experience in Business, Marketing, Engineering, or Biological Science
• Interpersonal communication skills, customer relations, math aptitude, and diplomacy
• Organizational management and demonstrated leadership qualities
• PC/Microsoft Office software suite, Mac/iOS, general office equipment, orthopedic instruments, automobile, smartphone, and mobile apps
• Excellent public speaking and presentation skills
• Ability to autonomously execute strategies to achieve marketing, financial, and corporate growth objectives
• Independent, proactive judgment is employed in problem prevention/solving relating to customers, sales policy, strategy, and procedures
• Considerable discretion and judgment are exercised in decision-making across sales policies, product development, surgeon KOL management, marketing, and strategic business planning
• Sitting: Extended periods at a desk or workstation
• Standing and Walking: Occasional movement within the office
• Lifting and Carrying: Light to moderate lifting of office materials and instrumentation up to 30 pounds
• Learning Center participation: standing for prolonged periods, as well as lifting and moving instrument trays up to 25 pounds each

Nice To Haves

• MBA is a plus
• 1-3 years’ experience in product management preferred
• Operating room experience, preferably in knee arthroplasty, is preferred
• Previous orthopedic or medical device marketing/product management is preferred

Responsibilities

• Plan and manage the lifecycle of a product portfolio (from concept through obsolescence) to meet marketing, financial, and corporate growth objectives
• Provide case coverage as needed for NPI and LMR products
• Assist the Director in developing, managing, and maintaining the knee product management budget
• Assist with promotional strategies, launch materials, sales support tools, and educational aids
• Become a procedure and clinical expert on assigned product lines/segments
• Develop key metrics to analyze programs and detail the executive management team with information
• Forecasting and Budgeting involvement/assistance
• Develop and deliver comprehensive and effective training programs by collaborating with fellow PMs, ADs, and M.O.R.E. teams
• Work with the respective Director on specific product plans to organize, monitor, and accelerate product / procedural adoption and key account conversions
• Support the sales force with in-depth product knowledge and ensure sales representatives, agents/Area Directors, and HCPs are properly informed and trained on Medacta knee products
• Create, prepare, and deliver knee product training
• Communicate product-related sales support information via regular written or presentational updates
• Assist in support for all labs and educational programs
• Prepare and sponsor knee-related Needs Assessment documents and budgets
• Assist in educating the sales force on regulatory and compliance initiatives
• Research, analyze, and remain informed about competitive products
• Prepare competitive reviews and create sales aids to assist the sales force
• Strengthen and build key customer relationships through on-site meetings, tradeshows, and society meetings
• Collect VOC from the core team of customers on a yearly basis (should give insight into commercial plans and feedback to Medacta International)
• Work closely with the M.O.R.E. team to continue to enhance and sharpen educational events
• Attend ALL MORE training events, set up and breakdown, as well as being the point person for all material needs
• Continually provide feedback regarding branding strategy, product positioning, and messaging to complement and accelerate marketing plans (in collaboration with MarComm partners)
• Identify, engage, and manage external agencies to deliver services required to support program needs (should be connected to yearly marketing plan)
• Social Media focus

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level