Product Manager for AI Solution, CA

Photon • United States,

4h • $54,000 - $189,000

About The Position

The Product Manager for AI Solutions drives execution across the Clover ecosystem. The role sits at the intersection of business strategy and deep AI technical capability, focusing on executing key initiatives and determining how merchants interact with intelligent orchestration tools. The Product Manager defines AI-powered workflows and agentic experiences, develops metrics and roadmaps, and ensures solutions deliver measurable outcomes while maintaining trust, security, and control. The role also establishes AI evaluation and governance practices and partners with vertical product managers to support agent development.

Requirements

• At least 7 years of Product Management experience, at least at Senior level, ideally within POS, e-commerce, or complex fintech enterprise systems.
• Hands-on expertise with generative AI capabilities, multi-agent orchestration, tool-calling or tool-use frameworks, RAG and embeddings, prompt engineering, workflow automation, and complex data structures such as catalogs, taxonomies, and item relationships.
• Track record overseeing large-scale cross-functional initiatives from concept to launch.
• Strong analytical background defining metrics and using data for iteration.
• Demonstrated track record building evaluation harnesses, including evaluations and confidence scoring; managing human-in-the-loop feedback loops; and designing audit-ready, compliant workflows for enterprise AI systems.
• Ability to perform hands-on rapid prototyping of agent workflows and prompt systems to validate product architecture alongside engineering.

Nice To Haves

• Experience in POS, e-commerce, or complex fintech enterprise systems.

Responsibilities

• Define and prioritize AI-powered workflow use cases in collaboration with engineering, data science, and design to identify high-value automation opportunities.
• Translate business processes into agentic experiences that balance merchant flexibility with simplicity for end users.
• Define success metrics, manage complex product requirements, and build a prioritized roadmap based on behavioral data and market trends.
• Ensure AI solutions deliver measurable business outcomes while maintaining user trust, security, and control.
• Build and implement agent evaluation frameworks, confidence-scoring metrics, and prompt-iteration cycles to monitor production accuracy and performance.
• Implement enterprise AI governance mechanisms, including human-in-the-loop review, audit trails, and approval workflows, to maintain reliability, security, and compliance across agent pipelines.
• Use hands-on prototyping tools to validate prompts, agent workflows, and evaluation harnesses and accelerate cross-functional alignment and deployment.
• Partner with vertical product managers to educate and onboard them into AI development, using their subject-matter expertise to help develop agents for their verticals.

Benefits

• Medical benefits
• Vision benefits
• Dental benefits
• 401(k) retirement plan
• Variable pay/incentives
• Paid time off
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed